Reviews of Ameria Mobile

By: Ameriabank CJSC

List of user reviews and ratings for Ameria Mobile

Total ratings

3.00 (Rating count: 1,148)

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Review summary

Users find Ameria Mobile to be more stable than the 'My Ameria' app but criticize it for requiring a separate token app with frequent password resets, outdated and delayed transaction updates, poor UX design, and forced fingerprint authentication raising privacy issues. Many suggest improvements such as combining the token into the main app, adding features like face ID and dark mode, and better support communication channels. Despite its basic functionality, the app's limitations and security workflow inconvenience frustrate users.

Pros

The app interface is generally better and more stable compared to the alternative bank app 'My Ameria'.
The app supports essential functions for banking transactions, such as payments and transfers.
Customer support is available, though with mixed effectiveness.

Cons

The app requires the use of a separate AmeriaToken app for transaction authentication, which is inconvenient and causes frequent password resets.
The app has poor user experience (UX), with overloaded fields and lack of hints, making navigation and usage difficult.
Delayed updates on transaction statuses and balances, sometimes taking days or showing outdated information, causing user frustration.
The app forces biometric authentication (fingerprint) with privacy concerns and no opt-out option.
Lack of modern features like facial recognition login and dark mode; the app feels outdated compared to competitor banking apps.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.00

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229% (32)

Date	Author	Comment
2025-10-22	Go*****	չեմ հասկանում ալարելով եք feature ավելացնում, 1 տարիա CVV չկար քարտի վրա հազիիիվ ետ մի լաբլը դրեցիք ( նենց արեք կարանանք ադդ անենք , ոչ մեկ ֆիզ քարտ չի պահում) , հիմաել մի տարի պետքա սպասենք որ դայտնել դնեք,չեք կարում միանգամից սաղ դնեք
չեմ հասկանում ալարելով եք feature ավելացնում, 1 տարիա CVV չկար քարտի վրա հազիիիվ ետ մի լաբլը դրեցիք ( նենց արեք կարանանք ադդ անենք , ոչ մեկ ֆիզ քարտ չի պահում) , հիմաել մի տարի պետքա սպասենք որ դայտնել դնեք,չեք կարում միանգամից սաղ դնեք
2025-06-14	Cl*****	The app is half-decent now, but Ameria itself still sucks big time. Transactions still get stuck for hours, support refuses to tell why it's happening to me, and now that Zangi's dead, there's no way to reach them when problems occur, not without wasting $$ on international calls.
The app is half-decent now, but Ameria itself still sucks big time. Transactions still get stuck for hours, support refuses to tell why it's happening to me, and now that Zangi's dead, there's no way to reach them when problems occur, not without wasting $$ on international calls.
2024-12-25	Jo*****	Can you add "ՀԴՄ սպասարկում" in this app?
Can you add "ՀԴՄ սպասարկում" in this app?