Reviews of SmartLog

By: i-SENS

List of user reviews and ratings for SmartLog

Total ratings

2.52 (Rating count: 1,103)

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Review summary

Users praise ease of use and data-sharing with doctors, but Bluetooth and data-sync reliability are frequent issues. Crashes, device compatibility, and privacy concerns further hamper consistent use. The app works well when it functions, but reliability across devices remains a major drawback.

Pros

Easy to use with thorough data entry for doctor visits.
Data export/sharing lets doctors easily access readings.
Strong glucose-tracking with both meter-linked readings and manual entry.
Fast and accurate for home tests.
Lightweight, uncluttered UI without unnecessary features.

Cons

Bluetooth pairing and syncing are unreliable, especially after changing phones.
Data transfer and logging can be delayed or not appear promptly.
App crashes or won’t open on occasion.
Privacy concerns about data collection and permissions.
Compatibility issues across devices; not working on some phones.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.52

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45% (32)

Date	Author	Comment
2026-04-25	Ri*****	stupid readings
stupid readings
2026-04-12	An*****	No decimal point for manual add Careseens dual measures in mmo/L. The app says incorrect measure. Useless . This is from qrcode on booklet
No decimal point for manual add Careseens dual measures in mmo/L. The app says incorrect measure. Useless . This is from qrcode on booklet
2026-03-30	lo*****	App sucks keep taking me to different places and won’t even download 🙄
App sucks keep taking me to different places and won’t even download 🙄
2026-03-21	Da*****	Great app easier than having to keep readings in a book. can export out to send to the doctor which is really habdy
Great app easier than having to keep readings in a book. can export out to send to the doctor which is really habdy
2026-02-22	Gr*****	doesn't use decimals, doesn't accept single digits, doesn't sync with Bluetooth even when paired. paper would be more useful
doesn't use decimals, doesn't accept single digits, doesn't sync with Bluetooth even when paired. paper would be more useful
2026-02-12	*****	At first it worked a charm, until I got a new phone. I gave up trying to pair the device with the phone. A waste of time, thanks, but no thanks.
At first it worked a charm, until I got a new phone. I gave up trying to pair the device with the phone. A waste of time, thanks, but no thanks.
2026-02-10	Ch*****	garbage app. auto sync from device to phone doesn't work most of the time. very flaky.
garbage app. auto sync from device to phone doesn't work most of the time. very flaky.
2026-01-23	ma*****	The app won't transfer data immediately.
The app won't transfer data immediately.
2026-01-01	DA*****	I love it except when Bluetooth stopped working. I contacted them and they sent another with the link to a YouTube video. That video was a waste of time. I did finally get it to work properly and am back to happy in hopefully more years of use.
I love it except when Bluetooth stopped working. I contacted them and they sent another with the link to a YouTube video. That video was a waste of time. I did finally get it to work properly and am back to happy in hopefully more years of use.
2025-12-12	Le*****	Can't view stat's past 90 days, annoying little restriction
Can't view stat's past 90 days, annoying little restriction