Reviews of SmartLog

By: i-SENS App

List of user reviews and ratings for SmartLog

Total ratings

2.53 (Rating count: 1,121)

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Review summary

Users praise ease of use and data-sharing with doctors, but Bluetooth and data-sync reliability are frequent issues. Crashes, device compatibility, and privacy concerns further hamper consistent use. The app works well when it functions, but reliability across devices remains a major drawback.

Pros

Easy to use with thorough data entry for doctor visits.
Data export/sharing lets doctors easily access readings.
Strong glucose-tracking with both meter-linked readings and manual entry.
Fast and accurate for home tests.
Lightweight, uncluttered UI without unnecessary features.

Cons

Bluetooth pairing and syncing are unreliable, especially after changing phones.
Data transfer and logging can be delayed or not appear promptly.
App crashes or won’t open on occasion.
Privacy concerns about data collection and permissions.
Compatibility issues across devices; not working on some phones.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.53

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47% (37)

Date	Author	Comment
2026-07-24	Ri*****	App definitely has problems. Reports are limited and hard to read. Logs are exported as CSV files and not in a report format in PDF. Bluetooth connection fails critically and is difficult to re-establish. (Caresens Dual). Please fix.
App definitely has problems. Reports are limited and hard to read. Logs are exported as CSV files and not in a report format in PDF. Bluetooth connection fails critically and is difficult to re-establish. (Caresens Dual). Please fix.
2026-07-20	Ha*****	poorly designed but functional
poorly designed but functional
2026-07-03	Ti*****	Needs more medicine alternatives. There aren't Dapagliflozine and Canagliflozine
Needs more medicine alternatives. There aren't Dapagliflozine and Canagliflozine
2026-06-28	Ar*****	Doesn't sync with my android phone
Doesn't sync with my android phone
2026-06-26	Br*****	ᵃᵐᵃᶻⁱⁿᵍ
ᵃᵐᵃᶻⁱⁿᵍ
2026-06-24	Ka*****	This app is as bad as the meter that goes with it. Profile will not save, and data will not sync.
This app is as bad as the meter that goes with it. Profile will not save, and data will not sync.
2026-06-09	Da*****	This device does not work properly; the measurements are not synchronized with anything, neither with your mobile nor when connected to your laptop or PC. I would not recommend this product; there are better products that measure more accurately and synchronize much better.
This device does not work properly; the measurements are not synchronized with anything, neither with your mobile nor when connected to your laptop or PC. I would not recommend this product; there are better products that measure more accurately and synchronize much better.
2026-06-05	Yo*****	doesn't connect
doesn't connect
2026-04-25	Ri*****	stupid readings
stupid readings
2026-04-12	An*****	No decimal point for manual add Careseens dual measures in mmo/L. The app says incorrect measure. Useless . This is from qrcode on booklet
No decimal point for manual add Careseens dual measures in mmo/L. The app says incorrect measure. Useless . This is from qrcode on booklet