YAMOO - 야무

YAMOO is a customer service automation service where AI automatically handles customer inquiries for small businesses such as study cafes, unmanned stores, and coworking spaces.

Simply register your store information, and the AI ​​will provide accurate answers to frequently asked customer questions. From pass information and entry methods to refund policies and facility inquiries—you don't need to handle them yourself.

■ Register Store Information Once, Answers Are Automatic

Enter the store name, operating hours, pass details, and space information, and the AI ​​will automatically respond to related customer inquiries. If the information changes, simply edit one entry; all related responses will be updated together.

■ 24/7 Customer Support

No need to worry about unmanned stores. The AI ​​responds immediately to inquiries received late at night or on weekends. Customers can receive the answers they need even while you are asleep.

■ We Notify You of What You Must Check

Inquiries that the AI ​​can handle are processed automatically, while those requiring your direct verification are delivered via Slack or notifications. You won't miss important matters, such as refund requests or facility breakdown reports.

** ■ Easy Setup, No Expertise Required

Simply register your store information and pass details without any complex setup. Customized templates for various business types are provided, making it easy for even first-time users to get started.

■ Perfect for These Stores

· Study Cafes / Reading Rooms

· Unmanned Cafes / Unmanned Stores

· Coworking Spaces

· Self Storage

· Single-Person Stores

■ Key Features

· AI Auto-Response: Automatically responds to frequently asked questions regarding usage, pricing, entry/exit, refunds, and more

· Store Data Management: Manage space, seating, products, events, and regulations all in one place

· Real-time Updates: Updates to store information are immediately reflected in customer responses

· Contact Response: Notifies the owner of inquiries that are difficult for the AI ​​to process

· Multi-Channel Support: Integration with various channels such as KakaoTalk and Naver TalkTalk

· Consultation Statistics: Check the most frequent inquiries and AI processing rates at a glance

With Yamu, you can reduce the time spent on customer service and focus on store operations.

Contact: soluto@soluto.dooray.com