Reviews of Polycam: 3D Scanner & Editor

By: Polycam App

List of user reviews and ratings for Polycam: 3D Scanner & Editor

Total ratings

3.46 (Rating count: 23,908)

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Review summary

Overall: Users praise Polycam for high-detail scans, fast workflows, and easy exports (DWG/OBJ/STL) with a simple UI. However, they repeatedly cite access and cost barriers: mandatory accounts, sign-up/login problems, subscriptions required for exporting, quotas and perceived hidden charges, and refund/billing friction. Several reviews question Android availability (some claim iPhone-only) and report reliability issues (failed captures, poor room scans, background not removed). Import limits (no own data import, no drone video) also surface. The app shows strong potential, but access, cost, and reliability concerns limit its usefulness for many users.

Pros

High-detail scans and accurate 3D models, especially with curved objects, with good remeshing.
Fast workflow that saves time and lets you measure on the model later.
Easy export to common formats like DWG, OBJ, and STL for integration.
User-friendly interface and simple UI.
Some free scans or trial period available for evaluation.

Cons

Pricing and licensing barriers: export requires a paid subscription; free tier is limited and there are quotas.
Account signup/login friction and Android compatibility issues (mandatory accounts; sign-up problems; some reviews say iOS-only).
Reliability issues: failed captures/uploads and inconsistent results for room scans.
Data import restrictions: no option to import your own data and no drone video support.
Refunds and billing friction: difficulty cancelling or obtaining refunds.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.46

Upgrade to see all 228 reviews

48% (109)

Date	Author	Comment
2026-08-25	No*****	didn't work for me
didn't work for me
2026-08-20	Se*****	Absolutely amazing app, great to render low res objects without using a high end PC with Blender. Obviously you need to know how to properly render an object not just spamming the button, but it's simply just take all angles. Great App.
Absolutely amazing app, great to render low res objects without using a high end PC with Blender. Obviously you need to know how to properly render an object not just spamming the button, but it's simply just take all angles. Great App.
2026-08-18	R *****	cant even signup
cant even signup
2026-08-18	Ja*****	fun app for 3d scanning. works decent
fun app for 3d scanning. works decent
2026-08-13	Jo*****	in order to sign up for their free trial you have to agree to a automatic $150 subscription fee after the free trial ends.
in order to sign up for their free trial you have to agree to a automatic $150 subscription fee after the free trial ends.
2026-08-09	Lo*****	50 free captures for a 5 star rating, why not?! 😂
50 free captures for a 5 star rating, why not?! 😂
2026-08-08	Et*****	cash grab for such a basic thing
cash grab for such a basic thing
2026-08-05	P *****	Required sign-up = immediate uninstall
Required sign-up = immediate uninstall
2026-08-03	Sk*****	extremely expensive. long to process. gives absolutely useless zero of what you captured models. has no use case
extremely expensive. long to process. gives absolutely useless zero of what you captured models. has no use case
2026-08-02	うど*****	not useable without account
not useable without account