ISPRO AI

ISPRO AI is an artificial intelligence platform developed for internet service providers, focused on reducing queues, increasing resolution rates, and improving the subscriber experience in multichannel customer service.

Create virtual assistants to automate recurring requests (duplicate bills, due dates, unlocking, plan changes, initial support, and ticket status) and, when necessary, transfer them to a human specialist with the complete history.

In the mobile app, usage is exclusively focused on conducting and monitoring conversations: serving customers, responding to messages, transferring service requests, and maintaining the history.