ConvoRix

ConvoRix is an all-in-one, AI-powered WhatsApp CRM and Messaging Gateway designed to automate customer support, lead management, and business communication on WhatsApp.
Transform your business communications with intelligent message classification, AI-driven auto-replies, team inbox collaboration, and seamless CRM integrations.
🚀 KEY FEATURES OF CONVORIX:
🤖 AI-POWERED MESSAGE CLASSIFICATION
• Automatically categorizes incoming customer chats into Sales Leads, Complaints, Meetings, Billing/Invoices, and General Support.
• Smart AI urgency scoring helps your support team prioritize urgent customer requests instantly.
💬 AI COPILOT & AUTOMATED REPLIES
• Generate instant, intelligent AI responses tailored to customer inquiries.
• Context-aware AI summaries for long conversation threads so your team gets quick insights without reading entire chat histories.
📥 MULTI-AGENT TEAM INBOX
• Connect your business WhatsApp number and allow multiple team members to manage chats simultaneously.
• Assign chats, track resolution statuses, and ensure no customer message goes unanswered.
📊 REAL-TIME ANALYTICS & DASHBOARD
• Get detailed insights into conversation volume, customer sentiment, response times, and pending queries.
• Measure team performance and customer satisfaction metrics with interactive analytics.
🔗 CRM INTEGRATION & WEBHOOKS
• Sync contacts, customer inquiries, and leads directly to your CRM (such as Zoho CRM).
• Push real-time event updates via Webhooks to integrate with your existing business systems.
🔐 SECURE & PRIVACY-FOCUSED
• Enterprise-grade data encryption to keep customer interactions private and secure.
• Self-hosted server options for complete control over your customer data.
Whether you run an e-commerce brand, sales team, service business, or customer support center, ConvoRix empowers you to deliver faster, smarter, and more personalized customer experiences on WhatsApp.
Download ConvoRix today and scale your business communications effortlessly!