Spoc

SPOC App – Manage Referrals & Appointments Efficiently
The SPOC (Single Point of Contact) application is designed to streamline and manage referral requests received from retailer and consumer applications for doctor consultations and diagnostic services.

🔹 Key Features:
✔ Referral Management
View and manage incoming referral requests for doctor appointments and diagnostics in one place.
✔ Accept / Reject Requests
Easily accept or decline referral requests based on availability.
✔ Doctor Assignment
Assign doctors to confirmed consultation requests quickly and efficiently.
✔ Real-Time Status Updates
Update patient journey statuses such as:
Patient Reached
Consultation in Progress
Completed (Inpatient / Outpatient)

✔ Diagnostics Workflow
Handle diagnostic referrals with simplified flow (no doctor assignment required).
✔ Document Upload
Upload prescriptions, reports, and other medical documents securely.
✔ Notifications
Keep retailers and patients informed with real-time updates on referral status.
✔ Profile Management
Manage SPOC profile and access relevant information anytime.