AEF Süreç Takip

AEF Process Tracking allows you to quickly create support requests for technical issues and track every step of the process in real time.

What can you do with the app?

• You can create a new support request in a few steps.

• You can see the status of your request (open, ongoing, completed) in real time.

• You can chat with the technical support team assigned to your request from within the app. • You can add photos and files to better describe your problem.

• You will receive notifications when there is progress on your request.

• You can provide feedback by rating your experience when the service is completed.

Your requests are tracked by the technical support personnel assigned to you; so you always know who is handling your problem.