MDS

MDS — Rider App

The official app for My Delivery Services riders. Everything you need for your daily deliveries in one place — training, document management, real-time support, and instant notifications.
KEY FEATURES
• Rider Dashboard
See your profile, projects, and fleet details at a glance the moment you sign in.
• Training Center
Access onboarding and skill-building content anytime — training videos, documents, and helpful external links, organized so you can learn at your own pace.
• Document Management
Keep all your important documents in one secure place. Get clear alerts when a document is expiring soon or has
expired, so you're always road-ready and compliant.

• Live Support — Chat & Call
Need help? Reach our support team instantly. Open a support ticket and chat with an agent in real time, or start a
voice call directly from the app. Track active and completed tickets in your

Support Center.
• Emergency Ready
Share your location with support so help can reach you quickly in case of an accident or emergency.
• Instant Notifications
Stay informed with push notifications for important updates, support replies, and incoming calls — even when the app
is closed.
• Your Account, Your Control
Manage personal details, update your password, and review your account information securely.