Reviews of ACTi Mobile Client

By: ACTi Corporation App

List of user reviews and ratings for ACTi Mobile Client

Total ratings

2.28 (Rating count: 502)

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Review summary

Users broadly find ACTi Mobile Client useful for camera management but unreliable: crashes and failure to open after updates, inability to access devices or change settings, confusing UI with hidden controls, slow or unresponsive support, and login/credential problems on new devices.

Pros

Useful for camera/servers management; used by multiple clients over years
Positive sentiment: users describe it as nice, very useful, and great
Some reports of quick support response
Swipe left to reveal Edit and Delete buttons for site management

Cons

Frequent crashes or not opening after updates
Inability to access cameras/servers or modify settings
UI/UX issues: hidden/unclear controls, inability to delete sites easily, thumbnails not visible
Poor or unresponsive support and lack of timely updates
Credential/login issues on new devices or after reinstall

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User Reviews

Recent rating average: 1.60

All time rating average: 2.28

Upgrade to see all 37 reviews

57% (21)

Date	Author	Comment
2025-04-19	Me*****	does not close properly
does not close properly
2025-02-01	Ke*****	After a phone update, my app will no longer open. What the heck!!
After a phone update, my app will no longer open. What the heck!!
2024-11-13	Ne*****	The app just flashes and does nothing
The app just flashes and does nothing
2024-11-04	ka*****	It glitches if you refuse to share your location
It glitches if you refuse to share your location
2024-01-31	De*****	Poor app design and function. The most recent updates have fixed nothing, I can open app and add my servers but I can't actually connect to them, the app crashes everytime. I've cleared cache and data and rebooted and reinstalled, still same issue. Not sure why this is happening now, but it is frustrating to have to go to my PC when I get an alarm call at 3am to verify if it's legit. Very upset by ACTi's recent downturn in quality and service.
Poor app design and function. The most recent updates have fixed nothing, I can open app and add my servers but I can't actually connect to them, the app crashes everytime. I've cleared cache and data and rebooted and reinstalled, still same issue. Not sure why this is happening now, but it is frustrating to have to go to my PC when I get an alarm call at 3am to verify if it's legit. Very upset by ACTi's recent downturn in quality and service.
2023-12-26	Ke*****	Contacts only have 20 names in I can't change to the contacts I want wach is very disappointing.
Contacts only have 20 names in I can't change to the contacts I want wach is very disappointing.
2023-10-24	Ja*****	I like thisapp
I like thisapp
2023-07-26	Sc*****	Used as spyware to stalk and harass
Used as spyware to stalk and harass
2023-06-12	Ja*****	第二個頁面以後，左半邊無法看的縮圖
第二個頁面以後，左半邊無法看的縮圖
2023-04-04	Ni*****	Total scam. It worked well for some time. After their update , site crashes immediately after opening. No point in downl. Having issues since 6 months
Total scam. It worked well for some time. After their update , site crashes immediately after opening. No point in downl. Having issues since 6 months