Synology Image Assistant Extension
View HEIC photos and HEVC videos and more formats via Synology Image Assistant Extension and its desktop app.
Total ratings
1.45
(Rating count:
51)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Provides a workaround for previous functionality
- Improved media handling with better quality
- Offloads processing from NAS to client devices, which some users appreciate
Cons
- Requires additional applications and browser extensions for basic functionality
- May not work for users with older devices or less common operating systems
- Significant downgrade in user experience compared to previous versions
Most mentioned
- Disappointment with the removal of Photostation and Videostation
- Frustration over needing both a desktop application and a browser extension
- Concerns about usability and accessibility for non-technical family members
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User reviews
Recent rating average:
1.30
All time rating average:
1.45
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-19 |  | | ru | максимально мутное приложение, ничего не понятно что происходит и как оно должно работать. Synology Photos явно не замена популярным сервисам - весь архив практически висит в предпросмотре |
| 2024-12-18 |  | | en | Long time synology customer - this type of behavior in product development is what will make me look for another product next time around. Compelling Synology to reconsider this for those of us who have HEIC heavy libraries. This is also the way of future storage. Stop making me convert a million files to jpg backups. I'd even pay for the CODEC. This is really shameful. |
| 2024-12-13 |  | | zh | 为什么还要装APP？？？？？？ |
| 2024-12-11 |  | | en | Synology is so disappointing |
| 2024-12-06 |  | | en | Synology, shame on you! |
| 2024-12-05 |  | | en | It is kind of silly that Synology eliminated Photostation and Videostation in 7.2.2. But, there is a work around for Video Station at least. Not mine, just sharing https://github.com/007revad/Video_Station_for_DSM_722. |
| 2024-12-01 |  | | en | Not only this is an absolutely incredibly cheap workaround for a company that is supposed to sell "it just works" solutions, IT JUST DOESN'T WORK. |
| 2024-11-30 |  | | en | Insane that this is even necessary... Offloading processing to other devices? Then why the hell does my NAS have a processor if not to process things? Now it sits unutilised, and I have to install a browser extension AND desktop app on my devices in order to preview images remotely? No amount of "This is good for the customer because...." BS can justify this one in my view, it's completely against the easy UX I had come to expect from Synology. If it was truly an "improvement" they could at least give us the option to toggle it. |
| 2024-11-27 |  | | en | This is unacceptable! We use our NAS to share an image gallery of our kids to my family all over the country and i won't ask them to install browser extensions. There has to be at least the option to get the old behaviour back (for a small licence fee) |
| 2024-11-25 |  | | de | Absoluter Müll; wenn eine Browser-basierte Anwendung irgendwelche Desktop-Tools braucht. |
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