Custify Sidekick for Customer Success Managers
Your CSM-focused hub to streamline account management, enhance productivity, and boost customer retention.
Total ratings
5.00
(Rating count:
19) Upgrade to see all 19 reviews
User reviews
Recent rating average:
5.00
All time rating average:
5.00
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-09-11 |  | | en | This extension it's what I was looking for. It really helps me out with the daily stuff to get been done more faster. I will recommend it to all my mates. Great work! |
| 2024-09-09 |  | | en | That's fantastic! It provides a comprehensive understanding of the customer's attributes and is incredibly easy to use. |
| 2024-09-09 |  | | en | This extension is a breakthrough for customer success teams, making it easy to access client data and improve communication without leaving your browser or even switching tabs. I think its one of the best tools for CSMs, this extension simplifies workflow by providing quick access to customer data and streamlining communication. |
| 2024-09-09 |  | | en | This is very useful and saves a lot time by displaying info about the customer, without having to switch tabs. Definitely recommend it! |
| 2024-09-09 |  | | en | It's great! Really time-saving! |
| 2024-09-02 |  | | en | The Custify Chrome Extension is a game-changer for CSMs! It seamlessly integrates with your browser, giving you instant access to crucial customer data without ever leaving your workflow. The ability to pull detailed client information just by selecting an email address is incredibly efficient. The insights provided—from CSM Ratings to Global Health Scores—are comprehensive and empower you to make informed decisions that enhance customer satisfaction and retention. This tool significantly boosts productivity and makes managing customer relationships a breeze. A must-have for any customer success team! |
| 2024-09-02 |  | | ||
| 2024-08-29 |  | | en | I've used it multiple times per day since the app is available. It is great to see the health scores of customers within Gmail (I'm using Gmail for emailing customers). The app itself is a sidebar that contains information of the customer from Custify as example health score, summary of the last customer interaction and ratings. I recommend this app for everyone using Custify. |
| 2024-08-28 |  | | en | As a Customer Success Manager, this extension has completely transformed how I manage my day-to-day tasks. In just a week of using it, I’ve found it invaluable for accessing all crucial customer data right within my email and CRM. It’s made responding to customer inquiries faster and more accurate, as I can instantly view their history, health scores, and key metrics without switching tabs. This tool is a must-have for any CSM looking to streamline their workflow, save time, and deliver better customer outcomes. Highly recommend! |
| 2024-08-27 |  | | en | It's great. Thanks. |
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