CRM tool for WhatsApp Support

P2P Whatsapp messaging for abandoned cart recovery, COD,order tracking, customer support and much more to boost your sales.

What is CRM tool for WhatsApp Support?

CRM tool for WhatsApp Support is a Chrome extension designed to provide personalized chat support for e-commerce businesses. Features include order-tracking, COD, and customer support solutions directly through WhatsApp, allowing agents an instant connection with customers for better conversions. Highly effective for abandoned cart recovery and driving sales, it also offers pre-written quick reply options to speed up response times. This extension is part of Shopify's Super Lemon, utilized by subscribing to their Pro or Ultimate Plan.

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Extension stats

By: Superlemon

View on Chrome Web Store

Users: 1,000+

Rating: 3.40 (5)

Version: 2.2.4 (Last updated: 2023-06-21)

Creation date: 2021-09-21

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Manifest version: 3

Permissions:

storage
cookies

Host permissions:

https://web.whatsapp.com/*
https://web.whatsapp.net/*
https://*.superlemon.xyz/*

Size: 493.57K

Email: de*****@superlemon.xyz

URLs: Privacy policy

Ranking

# 28827 ▼ 115

Other rankings

#5284 in Social Networking ▼ 14

#48 in support keyword 17 ▼ 2

#203 in whatsapp extension keyword 54 ▼ 11

#208 in whatsapp keyword 44 ▼ 11

#229 in shopify keyword 29 ▼ 6

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Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Provide personalized chat support for better conversions

View customer and order-related details in your Whatsapp chat window for personalized chat support

• Free-up your agents:

No more toggling between multiple systems and screens to get the required information!

Super Lemon Chrome Extension pulls out every detail related to users and their orders. From their profile-related details to order status, you have it all in a user-friendly dashboard displayed alongside your Whatsapp chat window.

• Personalize Interactions:

With all the relevant information at hand, your agents have the full context to deliver highly personalized and memorable support experiences. Through personalization, your agents can make an instant connection with customers to get a better conversion on your abandoned carts.

• Quick Replies:

The extension also provides a handy list of pre-written replies to choose from. It helps to minimize the response and resolution time. Your agents also get an option to create their own custom quick replies.

User reviews

IT DOES NOT WORK ON MAC CHROME, THEY ARENT RESPONSIVE TOO.

dropshipping com, 2023-03-27

Awesome!

Anuj Shinde, 2022-06-22

This Extension helps me manage my orders right in the WhatsApp web. Works like magic.

Timofei Trunovplus1, 2021-10-08

View all user reviews

Extension safety

Risk impact

CRM tool for WhatsApp Support requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.