Reviews of Smallpdf—Edit, Convert, Compress, & AI Summarize PDF

List of user reviews and ratings for Smallpdf—Edit, Convert, Compress, & AI Summarize PDF

Total ratings

4.64 (Rating count: 2,988)

Review summary

Users generally praise Smallpdf for its helpful, easy-to-use features and free basic services, highlighting its wide functionality for PDF tasks. However, multiple users report issues with unexpected billing charges and poor support when trying to resolve refund disputes. Despite the billing concerns, many appreciate the tool's convenience, reliability, and multilingual support, recommending it for both personal and professional use.
Pros
  • Very helpful and easy to use, making PDF editing and compression quick and practical.
  • Free basic features available with no annoying pop-ups or forced trials.
  • Supports multiple functionalities like editing, converting, compressing, and signing PDFs.
  • Positive user experience across different languages and countries.
  • Good tool for both personal and commercial use, with high recommendation from users.
Cons
  • Some users reported unexpected billing issues and difficulty obtaining refunds.
  • Support service sometimes refers only to terms of use and does not provide satisfactory resolution to billing disputes.
  • There are concerns about unintentional subscription charges and lack of adequate customer support.
See reviews for Smallpdf—Edit, Convert, Compress, & AI Summarize PDF on Chrome Web Store
Upgrade to see all 426 reviews

User reviews

Recent rating average: 4.30
All time rating average: 4.64
Upgrade to see all 426 reviews
5 star
65% (275)
4 star
7% (28)
3 star
6% (25)
2 star
5% (20)
1 star
18% (78)
Date Author Rating Lang Comment
2025-05-22
El*****
es Muy agradecida.... es perfecto
2025-05-20
Ab*****
en Excellent experience during my free trial
2025-05-07
Ph*****
mi very niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
2025-04-20
fr*****
es Excelente herramienta.
2025-03-31
Ал*****
uk Класне розширення, особливо якщо щось потрібно швидко підправити в pdf чи підписати. Рекомендую!
2025-03-16
Br*****
fr Bof... pas terrible.
2025-03-05
Um*****
id Sangat membantu, terimakasih
2025-02-25
Me*****
id sangat membantu, terimkasih semoga sehat dan panjang umur banyak rejeki juga
2025-02-05
De*****
en eFRAUD!!! billing. I bought the subscription years ago. I forgot I had it until a bill cam through. I asked them to refund the money and cancel immediately as I had not used the app. They are refusing to cancel and refund. My account said it was $24 ( I have a screen shot) they billed me $36. Watch your bank account around these guys.
2025-02-05
ka*****
en excellent tool and does a lot of needful things quite free. Should be purchased if need for commercial use. Recommended
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