Reviews of Support for Read&Write Desktop™
List of user reviews and ratings for Support for Read&Write Desktop™
Total ratings
1.82
(Rating count:
45)Review summary
Many users report that the 'Support for Read&Write Desktop™' Chrome extension frequently fails to function, with the main features like speech-to-text and text-to-speech being buggy and unreliable. Highlighting text often doesn't work as expected, causing user frustration. There are compatibility and stability issues causing freezing and loss of browser data. However, some users note that when used alongside the desktop software, the extension can be helpful, especially for accessibility purposes. Recent improvements have made it more functional for a small number of users after long-term issues. Pros
- Works well in combination with the desktop app, enhancing functionality for PDFs and other documents.
- Can aid users with disabilities by providing speech-to-text and text-to-speech support.
- Some users found recent improvements making the extension more reliable after previous frustration.
Cons
- Often does not work or function at all, with clicking the extension yielding no result.
- Speech-to-text and text-to-speech functions are buggy, inaccurate, or difficult to understand due to robotic voices.
- Highlighting text to convert to speech often fails, highlights incorrect text, or causes errors like "couldn't save the note."
- Extension causes frustration due to unreliability and conflicts with Chrome, sometimes causing lost search results or freezing.
- Users report poor support for PDFs, emails, and web documents, limiting usefulness for research or academic tasks.
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User reviews
Recent rating average:
2.20
All time rating average:
1.82
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3 star
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1 star
| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-05-12 |  | | en | good |
| 2025-04-17 |  | | en | Very real possibility I'm misunderstanding the use of this extension, but it appears to do nothing. Doesn't read webpages, Word Documents open via Microsoft Edge, PDFs open via Microsoft Edge. Not functional. |
| 2025-03-18 |  | | en | Literally just doesn't work at all. Click on the extension and nothing happens. |
| 2024-04-11 |  | | en | The speech to text function is very buggy :( |
| 2024-03-30 |  | | en | Works very well for me. I like the desktop app for majority of my work and the chrome extension also works well but the desktop app is superior. |
| 2024-03-13 |  | | en | Works great, using the desktop software in combination with the extension allows me to work with everything. Including pdfs. |
| 2024-03-01 |  | | en | terrible not working!!!!! |
| 2024-01-31 |  | | en | I already wasted a whole day on this app and it doesn't work... |
| 2023-12-09 |  | | en | cant read or write, doesn't work on chrome. thanks this is so helpful! |
| 2023-10-13 |  | | en | Very frustrating. Highlighting specific text to convert to speech and it just chooses completely different chunks of text, or goes to a previous page of the document I'm using, rarely actually works. Seems to have a mind of its own. The speech is so jarring to listen to I can barely absorb what I'm supposedly hearing. Highlighting text often comes up with an error that it "couldn't save the note". Embarrassing that this is the main software given out by universities and disability student supports, yet it rarely works in the way you're told it will. I've had this software since 2020 as well, so the fact it's still this bad is unacceptable. |
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