ELMessenger Pro
Manage contact on Facebook messenger
Total ratings
4.20
(Rating count:
44)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Effective for organizing and automating Facebook messages.
- Helps generate leads and improve Facebook marketing results.
- Good support team according to some users.
Cons
- Unreliable functionality, with reports of messages not being sent.
- Poor customer support response times.
- Billing and subscription issues, including difficulties unsubscribing.
Most mentioned
- Technical issues and bugs.
- Ineffective customer support.
- Problems with the billing system.
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User reviews
Recent rating average:
2.20
All time rating average:
4.20
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-10-09 |  | | en | I joined Cloudkii a couple of years ago and purchased their Lifer Plan for £5,000. Everything was going well at first, but from the end of 2023 until now, in October 2024, things took a turn. The products stopped working, support was discontinued, and there was no communication from Cloudkii. Then, suddenly in September 2023, they resumed operations to sell Engage AI, which was built on the original Engage platform. I chose not to buy in, as their previous software had stopped working. If you don’t believe me, search for Elmessenger Pro in the Chrome Store and read the reviews. To bring things up to date: I have been removed from the Lifer Messenger Chat group on Facebook and have lost all access to the products. I’ve had to refund my customers, who were on yearly and monthly plans, and I no longer have access to the 50 lifetime licenses I originally purchased. I am now over £5,000 out of pocket. While no great loss, since the products weren’t functioning, it’s still disappointing. Please do your own research before making any decisions. I even tried to schedule a call with Larlin Newman but was met with repeated excuses. I’m not the only one affected—others are also unhappy. I am officially done. Regards Steve S |
| 2024-06-28 |  | | en | Usually works, but currently isn't sending messages with the follow requests, therefor making it useless. Have tried several additional browsers and no luck. No response from support either. Once this is resolved I'll change my review to 5 star, as it usually works pretty well. |
| 2024-04-09 |  | | en | Awful billing system. I've been trying to unsubscribe yet I'm still getting billed. Awful. |
| 2022-06-26 | | | en | Highly recommend this Chrome extension! The features it allows you to use to keep track of those you are comminitcating with are fantasic.This tool has totally revived my Facebook Marketing. I'm getting more targeted leads than ever and my Messenger inbox is organize. I been able to make a recurring income thanks to cloudkii.io Great Job on building such a powerful tool and keeping it affordable. |
| 2024-02-29 |  | | en | I love this program! I have been using it since last Spring!! It truly has helped me get back my time as I am able to set up segments and templates and send out messages. I can also track the posts, messages, and comments. I can even set up replies. It is a game changer! I have increased my followers by over 200 and my friends by over 200. The support has been awesome! I love the tech crew and they have been quick to respond and resolve my issues! Thank you! |
| 2024-02-16 |  | | en | I am happy that I have help for this as I was not getting any until now, he is very good for get back to me. I will alway leve good reviews when I get the help that is needed, so thank you for getting back to on this matter. I hope you have a good day. |
| 2024-02-14 |  | | en | I can not get my password set up It keeps going away before get a chance click on it, I need help here please I have tryed 4 different times |
| 2024-01-12 |  | | en | I really wanted to like this one, together with Groupkii this would have been the perfect solution. However it's a very buggy and very unreliable tool. Their support is as worse as their tool. I lost a lot of time trying to make this work but decided to cancel my subscription and look at better alternatives. Elmessenger is great on paper but I would avoid it. |
| 2023-06-04 |  | | You guys are scammers. Give me back my refund. Stop ignoring my emails | |
| 2023-06-04 |  | | en | You guys are scammers. Give me back my refund. Stop ignoring my emails |
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