SwiftCX: Agent Performance Management

SwiftCX makes it easy to run your contact center by leveraging no-code automation to bring key operational insights where you are.

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Stats

By: https://swiftcx.com

View on Chrome Web Store

Users: 278 ▼ -6

Rating: 5.00 (1)

Version: 1.4.14.0 (Last updated: 2024-04-12)

Creation date: 2023-11-19

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

tabs
activeTab
webNavigation
notifications
alarms
storage
cookies

Host permissions:

https://app.swiftcx.com/*

Size: 192.51K

Email: pr*****@swiftcx.com

URLs: Website ,Privacy policy

Stats date:

Chrome-Stats Rank

# 47411 ▼ 196

Other rankings

#26935 in Workflow & Planning ▼ 9 #34 in performance keyword 12 ▲ 1 #120 in agent keyword 58 ▲ 2 #185 in manage keyword 11 ▲ 1

Other platforms

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Summary

Analyze keywords

This is an extension for SwiftCX customers to allow their agents to view their performance metrics within the chrome browser quickly, capture insights and assist them with their work

Safety

Risk impact

SwiftCX: Agent Performance Management is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install SwiftCX: Agent Performance Management if you trust the publisher.

Risk likelihood

SwiftCX: Agent Performance Management is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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