SwiftCX: Agent Performance Management

SwiftCX makes it easy to run your contact center by leveraging no-code automation to bring key operational insights where you are.

SwiftCX: Agent Performance Management

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Extension stats

By: https://swiftcx.com

Users: 262

-3

Rating: 5.00

(1)

Version: 1.7.6.0 (Last updated: 2024-11-29)

Creation date: 2023-11-19

Risk impact: Moderate risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

tabs
activeTab
notifications
alarms
storage
cookies

Host permissions:

https://dev.app.swiftcx.com/*
https://app.swiftcx.com/*

Size: 200.70K

Email: pr*****@swiftcx.com

URLs: Website ,Privacy policy

Ranking

# 50,139 ▲ 839

Other rankings

#28266 in Workflow & Planning ▲ 37 #44 in performance keyword 11 ▼ 9 #129 in agent keyword 60 ▼ 46

Other platforms

Switch Agent (v2.4.7)

2.95

(126) 26,057+

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Extension summary

Analyze keywords

This is an extension for SwiftCX customers to allow their agents to view their performance metrics within the chrome browser quickly, capture insights and assist them with their work

Extension safety

Risk impact

SwiftCX: Agent Performance Management requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

SwiftCX: Agent Performance Management is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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