Reviews of HID Credential Management Extension
List of user reviews and ratings for HID Credential Management Extension
Total ratings
1.44
(Rating count:
16)Review summary
Users report that the HID Credential Management Extension frequently fails to work on personal and Army computers. Many are frustrated by unclear instructions, the need for additional software like Active Client Agent, and the complicated installation process. Some express dissatisfaction with cost-related barriers and the overall effectiveness of the tool, particularly in accessing the Army ID Card Office online. Pros
Cons
- Extension does not work on personal or Army computers.
- Instructions and requirements are unclear or not well explained.
- Requires additional software (Active Client Agent) to function properly, causing user confusion.
- Users experience significant difficulty and frustration with installation and usage.
- Reluctance to pay for additional software that should be freely accessible.
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User reviews
Recent rating average:
1.30
All time rating average:
1.44
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3 star
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1 star
| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-05-04 |  | | en | Not clear how to proceed. Instructions are not easily understood. |
| 2025-01-29 |  | | en | Please read the requirements on the ID Card Office Online. This extension is one part of two requirements to access the functions offered. Active Client Agent is the second required software needed. |
| 2024-10-04 |  | | en | Doest now work. I ran diagnostics and it is my laptop but still not working. |
| 2024-03-22 |  | | en | I wasted so much time on installing this extension and IT DOES NOT WORK AT ALL. PERIOD. |
| 2023-11-25 |  | | en | Sucks... |
| 2023-08-24 |  | | en | They have people requiring to update their DOD emails in order to operate any systems but when it comes down to making an appointment in order to go in to do so, they want you to basically pay $50 in order to have the "My Little Helper" installed to assist in DOD personnel to make an appointment that we were able to do for free...for the longest time. I only have one year left, I am not trying to waste $50 for something that I am going to use once. |
| 2023-05-23 |  | | en | Doesn't work |
| 2023-03-24 |  | | en | Why does the DOD not allow you to download extensions but then require you to have an extention to access a self-service program? On top of that, it does not work on my personal computer at all. So what was the point of this? This was stupid. |
| 2023-02-14 |  | | en | Leave it to the DoD to waste money on this. Portal and programs for self service are a joke. User will not buy own Active client just to use this! Portal will not work on an Army computer. Please tell me who in the frack is supposed to use this? Bet someone got promoted or bonus for this BS. |
| 2023-01-25 |  | | en | Doesnt work on personal computer, I cant choose a custom configuration when downloading extension from Chrome Store |
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