N-able Passportal

N-able Passportal

Total ratings

3.03 (Rating count: 35)

User review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Helps manage dozens of logins per day.
  • Easy to use and has beneficial features like password generation.
  • Works well with Chrome for some users.
Cons
  • Constantly logs users out and forgets organization keys.
  • Buggy and lacks updates, causing various issues.
  • Poor support response times and unresolved long-standing problems.
Most mentioned
  • Extension frequently logs users out.
  • Issues with multi-factor authentication not auto-filling.
  • User interface glitches and settings not holding.
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Recent reviews

Recent rating average: 2.80
All time rating average: 3.03
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Rating filters

5 star
25% (14)
4 star
11% (6)
3 star
7% (4)
2 star
21% (12)
1 star
36% (20)
Date Author Rating Lang Comment
2024-03-26
Jonathan V
en Fix the fill option for credentials in the plugin, also it seems to get slower and slower as time passes
2022-08-04
Martin Katz
I was very frustrated with Passportal as I had to dual-auth every 15 minutes. Now I can stay connected all day and only have to dual auth maybe once or twice a day. Having this at my fingertips (mouse click) gives me a little relief on a frustrating day!
2022-08-04
Martin Katz
en I was very frustrated with Passportal as I had to dual-auth every 15 minutes. Now I can stay connected all day and only have to dual auth maybe once or twice a day. Having this at my fingertips (mouse click) gives me a little relief on a frustrating day!
2022-06-07
Tom D
Very helpful - dozens of logins per day. One very annoying thing is that when I need to fill out and MFA, I don't get autofocus, every day an extra, useless click. Another is that on Acronis it used to work, and since a couple of months it doesn't. Username is on one page, password on the next. I constantly have to copy the password. It used to pop in automatically... But a given horse... Much obliged. I took off a first star, I get no respons to the remark about the MFA autofocus after the login...
2022-01-17
Tom “Tom hovering” D
en Very helpful - dozens of logins per day. One very annoying thing is that when I need to fill out and MFA, I don't get autofocus, every day an extra, useless click. Another is that on Acronis it used to work, and since a couple of months it doesn't. Username is on one page, password on the next. I constantly have to copy the password. It used to pop in automatically... But a given horse... Much obliged. I took off a first star, I get no respons to the remark about the MFA autofocus after the login...
2022-03-21
Brandon Jackson
Extension is often broken with updates. It is also dependent on the shoddy Passportal Service,
2021-03-02
Brandon Jackson
en Extension is often broken with updates. It is also dependent on the shoddy Passportal Service,
2022-02-16
Gino Fabian
Is there a way to actually delete credentials and not just disable them?
2022-02-16
Onig
en Is there a way to actually delete credentials and not just disable them?
2022-02-03
TIM BRUMBLEY
Constantly forgets org key, have to register it every other day or completely remove the plug-in and reinstall it. Rinse and repeat over, and over, and over again. Dev complaints have been submitted for the same problems other users have left reviews on over a year ago. Feedback received on our end: "I wanted to reach out and let you that we have an open bug ticket for this issue, so I'll be attaching your case to that bug ticket and we'll do our best to reach out with an update as soon as we have one."
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