Get ready to fall in love with Penny+, a browser extension that helps you prospect on Facebook, Instagram, and LinkedIn.
Total ratings
4.54
(Rating count:
13)
Review summary
Pros
- Excellent AI features that simplify business processes
- Outstanding customer support that listens to user feedback
- Ability to consolidate contacts and manage tasks efficiently
- User-friendly interface that is easy to navigate
- Great integration with social media for business management
Cons
- Numerous technical issues and bugs that hinder functionality
- Extension interferes with other applications like Facebook
- Lack of live customer service support
- Slow response times for opened tickets
- High frustration levels among users needing immediate assistance
Most mentioned
- AI technology and features
- Customer support and responsiveness
- Ease of use and user interface
- Consolidation of contacts
- Technical issues and bugs
Upgrade to see all 22 reviews
User reviews
Recent rating average:
4.20
All time rating average:
4.54
Upgrade to see all 22 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-01-04 | Ronda Coallier | en | I have had nothing but problems with this extension and this app. I spent 2.5 hours today chatting with the penny app customer service - they don't do live calls - and got nowhere. I literally have seven tickets / issues open with them. Nothing works! All the live chat does is say they will open a ticket for me. I have asked for a refund and to stop charging my card until they get it fixed, again, I am told they will create a ticket for me. UGH! So frustrating. I am trying to run a million dollar business. I need a new CRM! | |
2023-07-27 | Pam Bruce | I have to say I have used many CRMs over the years and this one had caused so many issues for many of us at work and the extension took over my Facebook emojis so I couldn't use them at all. It covered all the emojis and the only way I could post anything on FB was to use my phone to do it, my laptop was no longer able to do it as the Penny extension was literally covering the emojis. I had to remove it to get back control of my FB emojis. I will add it again now only to get a few contacts in that are new and then delete it again so this doesn't happen again. | ||
2023-07-27 | Pam Bruce | en | I have to say I have used many CRMs over the years and this one had caused so many issues for many of us at work and the extension took over my Facebook emojis so I couldn't use them at all. It covered all the emojis and the only way I could post anything on FB was to use my phone to do it, my laptop was no longer able to do it as the Penny extension was literally covering the emojis. I had to remove it to get back control of my FB emojis. I will add it again now only to get a few contacts in that are new and then delete it again so this doesn't happen again. | |
2023-01-05 | Saman | INCOMPRABLE FEATURE! So next level, Penny amazed me once again. I don't think anybody in the industry could compete with this. I have all my Contacts curated and with the help of Penny's AI technology I am all set. Keep it up Penny! | ||
2023-01-05 | Saman | en | INCOMPRABLE FEATURE! So next level, Penny amazed me once again. I don't think anybody in the industry could compete with this. I have all my Contacts curated and with the help of Penny's AI technology I am all set. Keep it up Penny! | |
2022-10-05 | Belinda Burger | BEST THING SINCE SLICED BREAD! Sooooooooo happy about this feature! Thank you! You guys are NEXT-LEVEL! | ||
2022-10-05 | Belinda Burger | en | BEST THING SINCE SLICED BREAD! Sooooooooo happy about this feature! Thank you! You guys are NEXT-LEVEL! | |
2022-09-13 | Alicia Maclaren | I am so incredibly impressed with Penny's new feature... I have been waiting for this! Having to manually add people is the hardest part in my business and Penny has just created the most perfect tool that will simplify my business. With this tool i am able to add in my prospects, schedule tasks and share content all without leaving social media! I can now be working while i am scrolling instagram.. HOW AMAZING IS THAT!! THANK YOU PENNY!!! | ||
2022-09-13 | Archive AM | en | I am so incredibly impressed with Penny's new feature... I have been waiting for this! Having to manually add people is the hardest part in my business and Penny has just created the most perfect tool that will simplify my business. With this tool i am able to add in my prospects, schedule tasks and share content all without leaving social media! I can now be working while i am scrolling instagram.. HOW AMAZING IS THAT!! THANK YOU PENNY!!! | |
2022-09-13 | Jordan Yates | This makes my work so much easier, thank you Penny! |
Upgrade to see all 22 reviews