Elium

The Elium Chrome Extension gives support agents instant access to essential knowledge and AI assistance from any webpage

Elium

Install from Chrome Web Store

Extension stats

By: Elium
Users: 64
1
Rating: 5.00
(7)
Version: 1.0.1 (Last updated: 2024-12-17)
Creation date: 2024-11-17
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • sidePanel
  • cookies
Host permissions:
  • https://*.elium.com/*
Size: 1.96M

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

Analyze keywords

Take your knowledge management to the next level with the Elium Chrome Extension, designed to bring the power of your Elium knowledge base directly to any webpage. Perfect for customer support agents, this tool provides instant access to the information you need, precisely when and where you need it.

Key Features:

• Quick Access to Key Content: Instantly view promoted and curated content on the homepage, ensuring you're always up-to-date with the most relevant information for your role. • Personalized Favorites: Easily access the content you've favorited, letting you quickly retrieve the resources you rely on most. • AI-Powered Smart Assistants: Engage with pre-configured AI agents on specific topics, making it easy to find detailed, accurate answers within your knowledge base. • Answer Tool: Got a question? Use the Answer feature to get rapid responses, helping you tackle customer inquiries in real time. • Works Across All Elium Platforms: Seamlessly integrates with your Elium knowledge management system, providing a smooth and consistent experience.

Equip your support agents with the Elium Chrome Extension and streamline access to knowledge with one click. Transform productivity and provide better, faster support by bringing your knowledge base directly to every interaction.

User reviews

by Etienne Vanparys, 2024-11-20

by Charlotte Convent, 2024-11-20

Cette extension est un vrai atout pour accéder facilement à la base de connaissances de mon entreprise. Tout est intégré dans mon navigateur, ce qui rend la recherche d’informations beaucoup plus fluide et efficace.
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Extension safety

Risk impact

Elium requires very minimum permissions.

Risk likelihood

Elium may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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