Baxter - Email Organizer & Unsubscriber
Unsubscribe, delete, and organize your email in one click. Simple & powerful Gmail add-on
Total ratings
3.92
(Rating count:
36)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Help with unsubscribing from spam and unwanted emails.
- Automatic labeling and organization of emails.
- Grouping of emails by date (Yesterday, This week, This month) helps users manage their inbox.
- User-friendly interface and fast performance.
Cons
- Does not work properly for many users (e.g., auto-clean rule function issues).
- Lack of customer support and response to refund requests.
- Misleading features regarding unsubscribing from mailing lists.
- Predatory subscription practices, such as automatically charging after trials.
Most mentioned
- Issues with customer support and response times.
- Problems with unsubscribing from email lists.
- The extension does not function as advertised.
Upgrade to see all 53 reviews
Recent reviews
Recent rating average:
1.60
All time rating average:
3.92
Upgrade to see all 53 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-09-10 |  | | en | Does not work. Just on a loop. Don't buy until fixed. |
| 2024-05-07 |  | | en | We don't know why this extension is broken, hopefully the developer is ok, for all we know this person could care and just not be able or available to fix it right now. Maybe Google can fix it, if they get enough feedback. To submit feedback, got to a page you are having difficulty with, go to the dots in the upper corner for google settings, scroll down to "I need help" Click "report issue" Allow google to read your system settings and explain your issues with baxter. This thing is listed 2x in Google Extensions, sadly the other version doesn't even connect to google period. This version here, installs and you can use the labelling and organization up to a point from your usebaxter.com login, however the auto-clean rule function does not work at all. |
| 2024-04-19 |  | | en | Does not work, no support response after several requests and emails. Removing. |
| 2024-01-20 |  | | en | Forgot to cancel the yearly subscription before the end of my trial (which I understand is my fault) but I did not want access to this and have contacted them to ask for a refund and to lose access. They are still yet to respond which is disappointing. The actual tool is good if you have difficulty organising your emails but its not worth the yearly cost IMO especially with the lack of customer service. |
| 2024-01-18 |  | | en | Do not use! I cancelled the last day of the trial because they do not permanently unsubscribe you from mailing lists, just bulk delete and I needed something to also unsubscribe (this is listed as a feature but it clearly was not working in my inbox as I unsubscribed multiple times from more than one list and continued to get emails still from the senders). They still charged me! I contacted immediately through their chat in my account and have weekly since seeing the charge for over a month now and it just keeps saying "Received. Waiting for an answer" but no one ever answers. I have sent screenshots showing that in my inbox it says, "Your Baxter trail has concluded! Subscribe now for $5 to continue receiving email labeling, foolproof Unsubscriptions, Inbox Auto-Clean, and many more features to come! Subscribe now". I have also filled out the "Give Feedback" form on the site, no one replies to that either. I'm hoping my credit card will use the screenshots I have provided showing that the trial was cancelled, the app is no longer active, I was wrongly charged and unable to get assistance from the vendor, and refund it. I am seeing the vendor is actually replying to people here so maybe they will see this and fix the issue before my credit card does. |
| 2023-12-29 |  | | en | Directly ask for cradit card details. Hate this type of things. |
| 2023-12-09 |  | | en | This does not serve the purpose I wanted. I want to cancel the trail before you charge me. Guide me how do I do it or you do it from your side effective immediately. |
| 2023-11-30 |  | | en | Very predatory when you cancel trial it auto ticks to cancel the plan but to sign back up in a year - very very predatory - avoidddddd like the plague. |
| 2023-11-29 |  | | en | Makes you sign in with your Google Account, asks for permission to "write emails on your behalf," and only then asks for your credit card number for a trial. Nope. Uninstall and remove access immediately. |
| 2023-11-28 |  | | en | AWESOME ADDON TO ME!!!... Fast Speed, Optimized UI, Responsible Support, etc... all good.... |
Upgrade to see all 53 reviews