Zoho CRM

Affordable On-demand CRM Software

Total ratings

3.91 (Rating count: 149)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Intuitive and user-friendly interface
  • Effective and affordable tool for small businesses
  • Good integration with Zoho mail
  • Convenient live messaging support
Cons
  • Misleading pricing structure, with the 'free' version being a trial
  • Poor synchronization between mail and CRM modules
  • Lack of customer support and difficulty in managing duplicates
  • Issues with using the app in Google Chrome
Most mentioned
  • Misleading free trial information
  • Problems with synchronization and support
  • User-friendly interface for basic tasks
  • Effective for small businesses and sales management
See reviews for Zoho CRM on Chrome Web Store
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User reviews

Recent rating average: 4.30
All time rating average: 3.91
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Rating filters

5 star
59% (29) 4 star
10% (5) 3 star
6% (3) 2 star
8% (4) 1 star
16% (8)
Date Author Rating Lang Comment
2017-11-09
Jyoti Chaudhary		 en nice..
2017-04-17
Ricardo Bousquet		 pt Muito bom.
2017-02-28
David Rodriguez (DaVida Saúde & Bem-Estar)		 pt óTIMO. RECOMENDO
2017-02-26
Roy Ohayon		 en it is NOT free, they are falsly advertizing this as free!
2016-10-21
SANICONTROL SAS (PROGRAMACION)		 es Buena
2016-09-19
Олександр Андросович		 ru для широкого фронта продаж, возможно, он и громоздкий, но для продаж длинных, по моему мнению, очень четкий
2015-12-08
Louis Garceau		 fr nous l'utilisons depuis 3 ans et il s'adapte aisément à nos besoins en developpement des affaires et rapports
2015-10-30
MICHELE MANZOLI		 it il migliore sul mercato!!!!
2015-09-09
Самый лучший друг на Земле		 ru Мне понравилась больше, чем amocrm и битрикс 24! Нравиться, что можно легко сделать несколько режимов просмотра. Всё легко меняется и настраивается. Именно то, что мне нужно! Из минусов - хотелось бы большей наглядности (меточек, цветовых статусов).
2015-08-12
JJ Helm		 en It's been a struggle since day one, I went with Zoho over Salesforce because at the time I could put in opprotunities (at the $20 level) to track them. The deal is the whole system doesn't flow well, can I copy an address from Account to Contact, no, can I import a csv file and not get hundreds of duplicate companies, no. Now I want to delete duplicates, no way Jose, they do have the option but only 2 at a time. If you go into the forums it will tell it to you a hundred times, NO CUSTOMER SUPPORT, 1000's of users at $20/mo seems like you could have some kick butt supoprt but not here. I'm going to go to Prosperworks and see what is going on.
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