Usersnap - Capture visual feedback & bugs

Usersnap - Capture visual feedback & bugs

Capture your screen, collect user feedback, and track bugs reports on any website, prototype, or application.

Total ratings for Usersnap - Capture visual feedback & bugs
4.69 (Rating count: 35)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use and setup
  • Helps in effectively capturing bugs and user issues from various departments
  • Features like screenshot and annotations enhance communication between the user and developers
  • Integration with other tools for better process flow
  • Helps in coordinating teamwork and increases productivity
Cons
  • Need to create an account to use any of the features
  • Visual feedback from colleagues isn't available
  • Doesn't have the ability to record a video of the issue
  • Not free of cost
Most mentioned
  • Useful for web developers and designers
  • Helps in Quality Assurance of projects
  • Enhances user testing and feedback process
  • Aids in real-time user experience reporting
  • Boosts productivity by reducing back and forth communication
See reviews for Usersnap - Capture visual feedback & bugs on Chrome Web Store
Upgrade to see all 26 reviews
Recent reviews for Usersnap - Capture visual feedback & bugs
Recent rating average: 3.40
All time rating average: 4.69
Upgrade to see all 26 reviews
Rating filters
5 star
81% (21)
4 star
0%
3 star
8% (2)
2 star
0%
1 star
12% (3)
Date Author Rating Lang Comment
2020-04-06
Luka Kankaras
Luka Kankaras
It definitely made our life easier. Wish I knew about the Usersnap earlier.
2019-11-01
Mili B
Mili B
The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-11-01
Mel B
Mel B
en The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-08-22
BBart
BBart
Racjonalne przechwytywanie obrazu, kontrola i dobra kreacja- Polecam.
2018-06-27
Klaus-M. Schremser
Klaus-M. Schremser
Awesome tool to connect our developers with our testing users ...
2018-02-13
Nikola Strahija
Nikola Strahija
You need to create an account to use any of the features.
2018-02-13
Nikola
Nikola
en You need to create an account to use any of the features.
2017-03-07 volkanagain Sol kenarda ÜCRETSİZ olarak arama yaparsanız karşınıza çıkar. Oysa ÜCRETLİ dir. bu yüzden 1 yıldız. Ne işe yarar derseniz, web programlama yada tasarımcılar için müşterilerine anlık resimli kolay iletiler göndermeyi sağlar. yada tam tersi. Farklı amaçlarda ekranı, kodları resimler, kalemle çizer gmail üzerinden mail atar, drive kayıt edersiniz. aslında fena değl daha özelliği vardır. Ücretsiz olması da daha da güzel olurdu ama değil!!
2016-06-01
ClickPapa Official
ClickPapa Official
The gap between a sales team and the developers could be very huge when it comes to technical understanding. With usersnap we were able to process tickets way much faster (with pivotal integrations) because the sales team were able to point out the exact problem they have, so the developers didn't had to reject the tickets as much as before. It's really helps the productivity for both team, since submitting ticket's visually pointing out to a problem way more faster and descriptive than typing a novel about it.
2016-06-01
Bernhard Riegler
Bernhard Riegler
A modern approach to user testing. Easy to setup and use.
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