Usersnap - Capture visual feedback & bugs

Capture your screen, collect user feedback, and track bugs reports on any website, prototype, or application.

Total ratings

4.68 (Rating count: 34)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Usersnap makes collaboration between developers and clients easier by allowing for clear visual feedback.
  • The tool saves time by providing a central place for client feedback, reducing back and forth communication.
  • Easy to set up and use, making it accessible for teams.
  • Features like screenshots and annotations are highly valued, allowing for clear issue reporting.
  • Integration with other tools enhances productivity.
Cons
  • Requires users to create an account to access features.
  • Lacks the functionality for multiple team members to see each other's feedback, which is important for cross-functional teams.
  • Some users mentioned that it is not free, which can be a downside.
Most mentioned
  • Usersnap helps to connect developers with testing users.
  • The integration of visual feedback enhances productivity.
  • The extension captures screenshots and provides annotations for clearer communication.
See reviews for Usersnap - Capture visual feedback & bugs on Chrome Web Store
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User reviews

Recent rating average: 3.80
All time rating average: 4.68
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Rating filters

5 star
87% (40)
4 star
0%
3 star
4% (2)
2 star
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1 star
9% (4)
Date Author Rating Lang Comment
2020-04-06
Luka Kankaras
It definitely made our life easier. Wish I knew about the Usersnap earlier.
2020-04-06
Luka Kankaras
en It definitely made our life easier. Wish I knew about the Usersnap earlier.
2019-11-01
Mili B
The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-11-01
Mel B
en The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-08-22
BBart
Racjonalne przechwytywanie obrazu, kontrola i dobra kreacja- Polecam.
2019-08-23
BBart
pl Racjonalne przechwytywanie obrazu, kontrola i dobra kreacja- Polecam.
2018-06-27
Klaus-M. Schremser
Awesome tool to connect our developers with our testing users ...
2018-06-27
Klaus-M. Schremser
en Awesome tool to connect our developers with our testing users ...
2018-02-13
Nikola Strahija
You need to create an account to use any of the features.
2018-02-13
Nikola
en You need to create an account to use any of the features.
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