Usersnap - Capture visual feedback & bugs

Capture your screen, collect user feedback, and track bugs reports on any website, prototype, or application.

Total ratings

4.68 (Rating count: 34)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use and setup
  • Helps in effectively capturing bugs and user issues from various departments
  • Features like screenshot and annotations enhance communication between the user and developers
  • Integration with other tools for better process flow
  • Helps in coordinating teamwork and increases productivity
Cons
  • Need to create an account to use any of the features
  • Visual feedback from colleagues isn't available
  • Doesn't have the ability to record a video of the issue
  • Not free of cost
Most mentioned
  • Useful for web developers and designers
  • Helps in Quality Assurance of projects
  • Enhances user testing and feedback process
  • Aids in real-time user experience reporting
  • Boosts productivity by reducing back and forth communication
See reviews for Usersnap - Capture visual feedback & bugs on Chrome Web Store
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Recent reviews

Recent rating average: 3.80
All time rating average: 4.68
Upgrade to see all 46 reviews

Rating filters

5 star
87% (40)
4 star
0%
3 star
4% (2)
2 star
0%
1 star
9% (4)
Date Author Rating Lang Comment
2020-04-06
Luka Kankaras
It definitely made our life easier. Wish I knew about the Usersnap earlier.
2020-04-06
Luka Kankaras
en It definitely made our life easier. Wish I knew about the Usersnap earlier.
2019-11-01
Mili B
The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-11-01
Mel B
en The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.
2019-08-22
BBart
Racjonalne przechwytywanie obrazu, kontrola i dobra kreacja- Polecam.
2019-08-23
BBart
pl Racjonalne przechwytywanie obrazu, kontrola i dobra kreacja- Polecam.
2018-06-27
Klaus-M. Schremser
Awesome tool to connect our developers with our testing users ...
2018-06-27
Klaus-M. Schremser
en Awesome tool to connect our developers with our testing users ...
2018-02-13
Nikola Strahija
You need to create an account to use any of the features.
2018-02-13
Nikola
en You need to create an account to use any of the features.
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