UserZoom Surveys is a chrome extension inviting users to partake in user experience studies hosted by top companies looking for user feedback and usability insights. Companies sole responsible for the data collected, use it for improving their products and services. This extension is only activated during a study and delivers responses, study-related screenshots and recordings - all with user consent. Specific permissions are required to work effortlessly, enhancing user involvement in the UX research study.
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Participate in user experience studies and provide feedback to top companies with the UserZoom Surveys extension!
If you want to be invited to these kind of studies on a regular basis, you can register in our internal panel: intellizoom.com
HOW DOES IT WORK?
Participants are invited via email or while browsing the website of the company/organization that wants to perform the study. Then, if the study requires the UserZoom Surveys extension, the participant is requested to install it.
The extension only works while taking part in a study that requires it and it is automatically disabled afterwards. Once the study is finished, the participant can easily remove it by following the uninstall instructions.
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
User-friendly and functional
Good tool for participating in studies
Positive user experience
Simple to use
Cons
Extension may soon be unsupported
Hasn't been updated since 2021
Issues with payment for test completions after merger
Installation problems reported
Most mentioned
Proven functionality
User complaints regarding the merger with Usertesting
Interest in acquiring extensions with significant user bases
Recent reviews
Its temperamental in my view compared to the ease with which it meant I used to complete surveys. Its encountered more errors than not for me, especially this week with a particular Linkedin survey that denied me payment as it failed.
Google says: "This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions." Good riddance, if that happens. It won't even install now. According to its website, the thing hasn't been updated since 2021.
Since formerly OK separate and competitive UserZoom merged with Usertesting, it's become a hot mess. People complain about it clawing back money for otherwise valid test completions. I don't bother anymore.
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UserZoom Surveys is very risky to use and it requires a lot of sensitive permissions. Avoid
installing this extension
unless you absolutely trust this publisher.
Risk likelihood
UserZoom Surveys has earned a fairly good reputation and likely can be trusted.