Mojo Helpdesk Launch Pad

Mojo Helpdesk is used by organizations all over the world to track incoming requests. Allow users and customers to submit requests from a ticket form or by emailing your help desk. Use this tool for service requests, internal task tracking or anything that shouldn’t fall through the cracks. Requests are centralized into an easy-to-use web interface. They can be assigned to help desk agents for processing.

All help desk communication is tracked in a discussion-like thread on tickets and each ticket provides a historical log of actions taken by staff and users. Mojo Helpdesk also provides powerful features such as full ticket search, automated actions, service level reports, user satisfaction ratings, SSL, and personalization. Mojo Helpdesk tracks requests ‘til they get done.