Chrome-Stats extension
Chatsilo
Use tags to manage and organize your Facebook Messenger conversations and leads
Total ratings for Chatsilo
3.11
(Rating count:
19)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Helpful for managing Facebook Messenger chats
- Bulk message feature
- One-on-one help from the owner
- Good for organizing and categorizing leads and conversations
- Great customer service
Cons
- Buggy
- Issues with tagging and sending bulk messages
- Unreliable support and response time
- Difficulty cancelling subscription
- Issues with login and setup
Most mentioned
- Buggy
- Support
- Bulk messaging
- Facebook Messenger CRM
- Great for organizing and categorizing conversations
Upgrade to see all 18 reviews
Recent reviews for Chatsilo
Recent rating average:
2.10
All time rating average:
3.11
Upgrade to see all 18 reviews
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-04-20 |  |
|
en | Not worth it. Never works well and constantly have to update the extension. I'm trying to cancel and can't figure out how to do this, as no email support or a way to reach them. Please help! |
| 2024-02-07 |  |
|
en | This is a very useful tool, that mostly works - it can be buggy. But it is worth the price. Unless you are an entitled western consumer. Sorry not sorry. For the agressive reviewers who call this a scam because they didn't get support delivered on a silver platter, shame on them. |
| 2023-11-10 |  |
|
It's really nice but i have to uninstall it almost every week because of how often chrome updates their browser. Super tedious and time consuming and I wish it just worked without having to reinstall it | |
| 2023-09-14 |  |
|
Got the bronze version, installed it, tried it, and it wasn't even connecting to fb. Tried the "set up call" guy never showed up, waited for the 30 minutes, what a waste of my time. Emails? They go to the spam or junk folder and don't the support is not there either. This is at best nothing but a scam. Canceling it. I don't recommended anyone wasting their time on this. | |
| 2023-01-30 |  |
|
Nach ein paar Tagen wurden die Tags im Messenger nicht mehr angezeigt, keine Antwort vom Support, keine Lösung. Für was brauche ich dann den Schrott? | |
| 2022-02-05 |  |
|
Signed up but never received login information. Contacted Paddle support, who sent a request to Chatsilo, but still no response. Waste of time. | |
| 2021-10-12 |  |
|
Horrible non existent support, waited nearly 14 days for a response. I had virtual assistants who could not do nothing because the tags wouldn't work properly or work at all. For a just chrome extension that is $49 I'd subscription I'd expect a bit more better support. I messaged the founder and commented on his wall on facebook after 14 days it's not even been acknowledged. Concept is great if the developer cared about user support and fixing issues it would have worked. | |
| 2021-09-01 |  |
|
Setup a call with a rep from this company because I purchased the BRONZE Chatsilo option and none of the features were even there. Once I scheduled a call to troubleshoot this, the call the rep never showed, this is a very unprofessional company and I recommend nobody buys this product. Your better off going with one of their more reputable competitors. | |
| 2021-04-22 |  |
|
I'm loving this software. If you want a great solution for Facebook messenger CRM, I can tell you this is amazing. I've been searching for a software to help manage my inbox. I have 10 tags all with different colors. I'm able to tag all new friends and even send them messages. The bulk message feature is great because you can set up timing so you don't go to FB jail and you can also add different variations so you don't look like a spammer or a bot. I can even search for friends by keywords and make notes on everybody just like a CRM and set follow-ups. They've thought of everything. There are a few competitors out there but at 2-10X+ the cost of this system and they do the same thing! Plus, I got one on one help from the owner and he's really nice and very helpful. You have to at least give this a try before using the other guys. You won't regret it! | |
| 2021-03-16 |  |
|
I really like this CRM, however, it is very buggy. Sometimes it does not automate the friend requests and sends only 1 every time I hit pause and resume. Also, it is not letting me tag, but someone else on my account was able to tag and went to send a mass message and it only sent the message to one person and it was someone he did not even tag. Overall, the extension is nice, it is just bugging out right now. |
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