LastPass: Free Password Manager

LastPass is an award-winning password manager for secure credential management on any device.

Total ratings

4.29 (Rating count: 28,161)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Used to work well for years without issues.
  • Has a variety of functionalities for password management.
Cons
  • Frequent issues with autofill not working.
  • Problems with the copy function failing.
  • Requires repeated reinstallations to function properly.
  • Issues with logging in and authentication.
  • Significant decline in performance and reliability recently.
Most mentioned
  • Autofill and copy functions are consistently failing.
  • Users have had to reinstall the extension multiple times.
  • Persistent issues with logging in and maintaining authentication.
  • General dissatisfaction with recent performance compared to previous years.
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User reviews

Recent rating average: 1.10
All time rating average: 4.29
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Rating filters

5 star
7% (127)
4 star
4% (78)
3 star
8% (151)
2 star
15% (277)
1 star
67% (1,275)
Date Author Rating Lang Comment
2024-12-14
Thelma Péré
fr J'utilise la version premium de LastPass et l'extension Chrome ne fonctionne correctement que très rarement : - le bouton "copier/coller" le mdp (qu'il soit déjà enregistré ou aléatoirement généré) ne fonctionne jamais, - l'icône LastPass ne s'affiche pas toujours dans les champs d'identification des sites internet, - en revanche elle s'affiche souvent dans des champs n'ayant aucun lien avec l'identification (j'ai pourtant désactivé toute option d'enregistrement ou saisie d'adresse, n° de carte etc...) - j'ai plusieurs comptes sur différents sites internet et LastPass ne propose jamais le bon mot de passe lorsque je saisis l'un des identifiants, je dois manuellement le chercher dans la liste déroulante des ID - l'enregistrement de nouveaux identifiants fonctionne très aléatoirement et la fenêtre d'enregistrement disparaît souvent toute seule avant que j'ai pu cliquer sur "enregistrer", ce qui oblige à refaire l'opération manuellement. Je vois que ces problèmes ont été très souvent signalés mais n'ont jamais été résolus malgré les années. Je termine mon abonnement et je passerai chez 1Password ou Dashlane.
2024-12-13
Eva Hubman
en I've been a happy user for years, but there has been a sad, steady decline this year (signing you out all the time, having a half-login situation, not sending verification emails, auto-entering the wrong passwords, etc.). I could have swallowed all that, but recently, I've been unable to log in because their email confirmation isn’t working. I have my master password, the correct email, phone, double verification, and yet I still cannot access hundreds of my passwords. Of course, support can’t do anything about it, and I have to “understand” that. :) Oh, and not to mention, their password and account recovery doesn’t work either. Absolute nightmare. The only consolation is that recent reviews have been exposing their incompetency.
2024-12-12
Scott Hall
en Hot garbage stopped working. I used LastPass for years but recently stopped paying for it, which limited me to not use it on my phone and computer at the same time. Even with that.... I was too lazy to switch to Vault Warden. Now the extension just breaks and reinstalling it does nothing. Found my motivation.
2024-12-10
Terri Zobel
en I can't access any of my passwords. When I log in, a message pops up saying that it needs to encrypt url's. Nothing happens and I can't access my info on LastPass. I have tried multiple times. Not a good situation.
2024-12-10
Ben Meeder
en I pay for the premium version and I just don't know what's going on with lastpass. If you share a password with someone, and then you update the password, it won't update it for the account you shared it with. This is basic functionality. Clearly whoever runs this doesn't care about it's users or product. The UI is not well designed, it's sad
2024-12-10
Edrich De Beer
en Pitty there is not a negative star. Do not use. It only works when it wants to - rather user Bitwarden
2024-12-09
Юрий Целуйко
ru словил блок за то что я из России... 10 из 10
2024-12-07
Armando
en It's puzzling that they are so efficient in sending countless promotional emails but completely ineffective at sending a code for the same account to the same email. This suggests either a deliberate oversight or inefficiency in their operations.
2024-12-06
MJ May
en I've used this extension and service for years. Lately, this extension is useless. I can't get it to fill passwords and usernames for the sites I visit. Because it doesn't auto fill anymore, I have tried to revert to 'copy' username and 'copy' password. That doesn't work either. I have removed and reinstalled this extension. It's more of an issue that looking the username and password up on my lastpass phone app and typing it in! And that is obviously a horrendous pina! Fix it! I pay for this service and using it on my computer should be basic!
2024-12-06
Drew MPS
en Constantly dies. phone app reboots itself.
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