LastPass: Free Password Manager

LastPass: Free Password Manager

LastPass, an award-winning password manager, saves your passwords and gives you secure access from every computer and mobile device.

Total ratings for LastPass: Free Password Manager
4.35 (Rating count: 27,576)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Long-time use and reliability
  • Good for password management
  • Helpful phone support
Cons
  • Login and password recovery issues
  • Buggy and slow extension
  • Lack of customer support
  • Issues with the payment and renewal system
  • Difficulties with the new auto-fill feature
Most mentioned
  • Login problems
  • Poor customer support
  • Bugs and speed issues in the extension
  • Problems with payment and subscription renewal
  • Difficulties with password recovery
See reviews for LastPass: Free Password Manager on Chrome Web Store
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Recent reviews for LastPass: Free Password Manager
Recent rating average: 1.70
All time rating average: 4.35
Upgrade to see all 1,188 reviews
Rating filters
5 star
5% (64)
4 star
3% (37)
3 star
8% (93)
2 star
16% (187)
1 star
68% (807)
Timestamp Author Rating Comment
2023-12-09
James Lawson
James Lawson
After recent update the extension loads but login does not work for some reason. Additionally, account recovery process also does not work. During the process it errors out stating that the last pass extension is not installed, even though it is and it's up to date. Not testing the latest releases of your browser extensions carefully enough is a seriously embarrassing especially when people are paying for this.
2023-12-09
Callum Cam
Callum Cam
Can't log back into account as recovery link is always timed out, doesn't matter how new or how many times I request one, it never works.
2023-12-08
Charles Martell
Charles Martell
Have to CONSTANTLE ENABLE extension - keeps dissapppearing from chrome
2023-12-06
Mr. Mike
Mr. Mike
Been using a paid version of Last Pass for years but the last changes they made are making me rethink paying for it again. The login process is harder than looking up the password from my book of passwords!
2023-12-06
Hennie Marais
Hennie Marais
My computer and cell phone was stolen during an armed robbery in South Africa. I bought a new one and reinstalled most programmes but can not reinstall Lastpass and Lastpass Authenticator so cannot get into those sites where authentication is required. How do I solve this problem - hennie@theannouncer.co.za
2023-12-06
Lars Fuglsang
Lars Fuglsang
Its still pretty good, but there are a TON of issues, i still use it as i havent found anything better, but lastpass really needs to up thir game and fix all the issues!
2023-12-05
Mark Patenaude
Mark Patenaude
I am having serious issues with Last Pass and not seeing any support online (except old which is not working) I need to constantly on every site RELOAD the site from the Chrome Extensions Browser tab. Right click and Reload for every site. I also need to constantly resign into my account. This is something NEW that is just ahppening in the last few days. Very inconvieinet when this is your job every day to depend on a tool. Can't work without this, so either fix it, or I move on. Allthe Chrome security settings and the Lastapss settings are correct according to the old support info. This might have to do with an update of Chrome. Please let us know what is going on.
2023-12-05
A Pam
A Pam
I was using this program relatively successfully for the last two or three years. Then it started having severe problems. I'll update my review if they finally fix the problems they've been having all week.
2023-12-05
Nikolay Pakulin
Nikolay Pakulin
The very first extension that I add to every new Chrome profile. It is far from perfection. I don't like the UI, and sometimes it's autocompletion wrongs. But overall it is extremely useful even with the modern browsers that can collect passwords.
2023-12-04
Dmitry Gonchar
Dmitry Gonchar
Account recovery doen't work. Says extension is not installed, even though it is and is up to date
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