LastPass: Free Password Manager

LastPass is an award-winning password manager for secure credential management on any device.

Total ratings

4.29 (Rating count: 28,174)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Keeps passwords safe and secure.
  • Has been a reliable password manager for many users in the past.
Cons
  • Frequent issues with basic functionalities such as copying passwords and autofill.
  • Difficulties in accessing support for free users.
  • Forced upgrades and issues related to the latest version causing users to lose access to their vaults.
  • Inconsistent performance across different operating systems and browsers.
Most mentioned
  • Inability to copy passwords and usernames.
  • Problems with logging in and being signed out frequently.
  • Challenges with accessing customer support.
  • Malfunction of the Chrome extension requiring frequent reinstalls.
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User reviews

Recent rating average: 2.10
All time rating average: 4.29
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Rating filters

5 star
7% (130)
4 star
4% (78)
3 star
8% (152)
2 star
14% (278)
1 star
67% (1,285)
Date Author Rating Lang Comment
2024-12-26
Péter Dobronay
en The LastPass browser extension has multiple issues and had multiple through the years, with zero improvement. For example: 1. For the past year the Vault loads slowly or it even only loads after multiple retries. 2. The LastPass button now appearing in the input fields of every site that are not added is very annoying. 3. There is no way to turn off the password suggestion that pops up when clicking on the registration password field on a new site. (Setting the "Never Generate Password" Never URL for all sites doesn't work.) 4. You can't disable autofilling addresses. 5. Searching saved accounts and editing one of the results' folder (category) jumps to the account's new place but also resets the search. 6. The Microsoft-related Equivalent Domains list is outdated or built-in Equivalent Domains aren't updated for already existing accounts. 7. There used to be an issue for a while where the extension was logged out on each browser (re)start also forgetting local preferences.
2024-12-23
Lynn Thomas
en Was working sorta fine until it was working sometimes. So unreliable My chrome extension wasn't working at all. Then, it started working. And, even though I'm logged into LP on my laptop, nothing works as it should. UGH!! Bummer, because I've gotten so many of my friends and business associates to use it and now it's awful.
2024-12-23
Jason Kennaly
en Truly an awful experience. Using this horrible extension required me to login roughly ten times before it would give me access to my vault. I've been using LastPass for more than 15 years and it is now utterly unusable trash. I only use it now because I'm forced to for work, and if they want to pay me to endlessly type my password into LastPass, I guess I'll do it.
2024-12-23
Catling Moon
en I keep getting error 'Uncaught (in promise) Error: Access to storage is not allowed from this context.' at 'web-client-content-script.js:2 (anonymous function)' chrome version: 131.0.6778.205 lastpass version: 4.138.2 please fix it, thanks
2024-12-21
Jasmin Suljic
en Cant copy, does not work. Worst piece of software ever.
2024-12-21
James Brune
en Unable to access my vault because of a forced upgrade that does not work, You have to pay to get any kind of help and the AI chatbox on their website is totally useless. Time to find something else.
2024-12-20
Patricia Cash
en Great Site and keeps everything safe. I'm a senior.
2024-12-20
Micki Benci
it L'estensione di chrome è veramente pessima!
2024-12-19
Colin Daniel
en having a password manager like LastPass is keeping people safer in an increasingly more online world, just double check that the you actually copied your stored value from the chrome extension as there is a bug with that as of writing this.
2024-12-18
Austin Schrader
en Possibly the worst. At the moment, they won't let me view my passwords until I select "encrypt urls". But, I'm not the account owner - I don't want to make that decision. I can't close the popup, so I can't view my passwords. So, my own passwords are held hostage by a popup for a one-choice decision, that I don't and shouldn't make. The stupidity, and the pathetic security state is astounding. How does this company exist?
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