Book Report
Book Report is the best way for indie authors and publishers to track their sales data.
Total ratings
3.50
(Rating count:
34)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Provides a wealth of information and elegant interface
- Timesaver for authors to check daily and monthly sales
- Updates quickly and visualizes sales data effectively
- User-friendly and simple to use
- Considered one of the best reporting tools for authors
Cons
- Frequent technical issues and bugs
- Poor response from customer support
- Doesn't consistently sync with Amazon KDP
- Requires reinstallation and updates often
- Authentication issues preventing usage
Most mentioned
- Technical problems and bugs
- Slow or unresponsive customer support
- User-friendliness and elegant interface
- Value as a time-saving tool for sales tracking
- Discrepancies in data accuracy
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User reviews
Recent rating average:
2.60
All time rating average:
3.50
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-06-29 |  | | ||
| 2024-01-09 |  | | en | While much of BookReport's functionality is now offered by Amazon's own KDP Reports, I still use it regularly for the wealth of information it conveys, the elegant interface, its user-friendliness, and its simplicity. Yes, both Amazon and Chrome do have a nasty tendency to disable it and ask for confirmation every now and then - but that's nothing to do with Book Report: it's just Amazon and Google trying to keep you safe. Try it, see if it works on your browser, and if it does I hope you find it as useful as I do! |
| 2023-02-24 |  | | Simply doesn't work with some authentication issue. | |
| 2023-02-24 |  | | en | Simply doesn't work with some authentication issue. |
| 2022-10-15 |  | | For something that they charge $ for it is difficult to understand how it can have so many times which it is down. I have had the free version and was upgraded to have to pay and had the same experiences. They have some serious bugs that need to be fixed. If that wasn't the case it would be a powerful as well useful website for authors but it growing frustration does nothing to help creativity. | |
| 2022-10-15 |  | | en | For something that they charge $ for it is difficult to understand how it can have so many times which it is down. I have had the free version and was upgraded to have to pay and had the same experiences. They have some serious bugs that need to be fixed. If that wasn't the case it would be a powerful as well useful website for authors but it growing frustration does nothing to help creativity. |
| 2022-08-24 |  | | Back in April, I had a minor technical issue with the app. I e-mail customer support, who said they would check it out. It is now August and I have never heard back from them about the issue. I've contacted them multiple times, each time after going weeks with no response, asking them what was going on. They apologized and said they were a small team working on other issues, saying they would get right on it and look into my issue. Obviously they never did. If you're a small team and have months worth of other issues to deal with, so much that you can't so much as look into a minor technical issue, the very least you should do is let that customer know up front that it might be awhile. I can't imagine a team small enough that they can't get to something like this in the span of four and a half months. There's no excuse for this. Since this happened, I've e-mailed them two more times asking them to close my account, since it's obviously not working and almost everything I could do on Book Report I can now do right from my KDP dashboard. Still no response. I am honestly astonished at the lack of basic customer service skills this team has. That fact, coupled with the previously mentioned fact that KDP now gives you all the statistics you need, they will likely not last much longer. I genuinely hope this team thinks about what they've done, as this is obviously customer support so terrible that it reaches unethical territory. Shame on you, Book Report. I hope you at least learn from this, but given your behavior so far I highly doubt you will. Writers, steer clear of this joke of a company. They're not worth your time. | |
| 2022-05-16 |  | | en | Back in April, I had a minor technical issue with the app. I e-mail customer support, who said they would check it out. It is now August and I have never heard back from them about the issue. I've contacted them multiple times, each time after going weeks with no response, asking them what was going on. They apologized and said they were a small team working on other issues, saying they would get right on it and look into my issue. Obviously they never did. If you're a small team and have months worth of other issues to deal with, so much that you can't so much as look into a minor technical issue, the very least you should do is let that customer know up front that it might be awhile. I can't imagine a team small enough that they can't get to something like this in the span of four and a half months. There's no excuse for this. Since this happened, I've e-mailed them two more times asking them to close my account, since it's obviously not working and almost everything I could do on Book Report I can now do right from my KDP dashboard. Still no response. I am honestly astonished at the lack of basic customer service skills this team has. That fact, coupled with the previously mentioned fact that KDP now gives you all the statistics you need, they will likely not last much longer. I genuinely hope this team thinks about what they've done, as this is obviously customer support so terrible that it reaches unethical territory. Shame on you, Book Report. I hope you at least learn from this, but given your behavior so far I highly doubt you will. Writers, steer clear of this joke of a company. They're not worth your time. |
| 2022-05-12 |  | | This is a timesaver for authors who want a quick way to check their daily and month to date sales. I've had no trouble with it whatsoever. | |
| 2022-05-12 |  | | en | This is a timesaver for authors who want a quick way to check their daily and month to date sales. I've had no trouble with it whatsoever. |
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