EasyNext Support

Because someone needs to support the supporters

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Extension stats

By: noaml

View on Chrome Web Store

Users: 15 ▲ 3

Rating: 5.00 (5)

Version: 0.1.0 (Last updated: 2024-09-10)

Creation date: 2024-09-02

Risk impact: Moderate risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

storage
tabs
offscreen
sidePanel

Host permissions:

https://*.zendesk.com/*

Size: 835.58K

Email: No*****@easynext.ai

URLs: Privacy policy

Ranking

# 115803 ▲ 4864

Other rankings

#16484 in Tools ▲ 281

#22 in support keyword 17 ▼ 7

#128 in customer keyword 4 ▲ 6

#133 in ticket keyword 7 ▼ 1

#139 in response keyword 12 ▼ 4

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Extension summary

Analyze keywords

EASYNEXT SUPPORT FOR ZENDESK - AI-POWERED CUSTOMER SUPPORT ENHANCEMENT

🚀 EMPOWER YOUR ZENDESK EXPERIENCE WITH ADVANCED AI CAPABILITIES

EasyNext Support is your go-to Chrome extension for supercharging your Zendesk environment with cutting-edge AI tools. Whether you’re a seasoned support agent or just starting out, this extension is designed to streamline your workflow, enhance the quality of your responses, and ultimately improve customer satisfaction—all while ensuring that your data stays secure and private.

WHY EASYNEXT SUPPORT?

In the fast-paced world of customer support, efficiency and accuracy are paramount. EasyNext Support integrates directly into your browser, bringing you a suite of AI-powered tools that help you manage and resolve tickets more effectively. With built-in AI capabilities tailored to your specific needs, you can now question, analyze, and respond to customer inquiries with unprecedented ease.

KEY FEATURES:

🤖 AI-POWERED CONTEXTUAL ASSISTANCE

Context-Aware Responses: Ask the AI questions directly within the context of a specific Zendesk ticket. Whether you're unsure about the best way to address a customer's concern or need more information on a topic, the AI is here to help.
Real-Time Analysis: The AI continuously analyzes the ticket data, offering insights and suggestions that are relevant to the conversation at hand.

User reviews

As someone deeply involved in customer support, I can confidently say that EasyNext Support for Zendesk has been a game-changer. This Chrome extension truly elevates the Zendesk experience by integrating advanced AI capabilities seamlessly into your workflow. From enhancing response quality to streamlining complex tasks, EasyNext Support has made my job significantly easier. The AI tools it provides are intuitive and effective, allowing for quicker, more accurate responses to customer queries. Additionally, the extension prioritizes data security and privacy, which is crucial in today’s digital age. I highly recommend

Alice Njenga, 2024-09-02

EasyNext support is easy to navigate, the fact that you can assign a ticket to any department without much struggle is a plus.

Daisy Mboya, 2024-09-02

EasyNext support has made managing support tickets a breeze. This app is a game-changer for the support team. The ticketing system is incredibly efficient allowing someone to categorize and priotize issues with ease. It is also very easy to train new team members on how to use it. The fact that the app allows the team to manage a high volume of support tickets without getting overwhelmed, is a plus. Highly recommend it for any bussiness looking to enhance their customer service, it is definately worth the investment.