Reviews of Norton Safe Web

List of user reviews and ratings for Norton Safe Web

Total ratings

2.98 (Rating count: 329)

Review summary

Users appreciate Norton Safe Web's phishing protection and threat detection, which helps them feel safer online. However, many report that the extension frequently blocks safe sites without allowing exceptions, pushes additional Norton extensions aggressively, and inconsistently displays safety ratings, especially on Google searches. Performance problems and crashes further frustrate users, leading some to uninstall the extension and switch to alternatives. Overall, while its core protection is valued, usability and reliability issues significantly detract from the user experience.
Pros
  • Effectively blocks phishing sites, enhancing user safety.
  • Provides a sense of security while browsing the internet.
  • Good threat detection capabilities when functioning properly.
Cons
  • Frequent false positives blocking legitimate websites without an option to whitelist or add exceptions.
  • Requires installation of additional Norton extensions or Safe Search to function fully, which is intrusive and often problematic.
  • Inconsistent and unreliable display of site safety ratings, especially in Google search results.
  • Frequent and annoying pop-up messages pushing installation of other Norton products, leading to a poor user experience.
  • Performance issues including extension crashes and slowing down certain websites like Google Maps.
See reviews for Norton Safe Web on Chrome Web Store
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User reviews

Recent rating average: 2.40
All time rating average: 2.98
Upgrade to see all 140 reviews
5 star
24% (34)
4 star
8% (11)
3 star
14% (20)
2 star
17% (24)
1 star
36% (51)
Date Author Rating Lang Comment
2025-05-28
Su*****
de Unsere Website wurde heute zum DRITTEN Mal fälschlicher Weise gesperrt - diesmal obwohl sie lt. Norton als Sicher eingestuft ist - ich emfinde das als geschäftsschädigend!
2025-04-23
A *****
en Blocks me off from phishy sites 🤙
2025-04-22
E *****
en Wonderful extension
2025-02-24
Ja*****
pl Uważam, że Norton jest warty swojej ceny. Nieraz uratował mi system przed zainfekowaniem wirusami, czuje się bezpieczny podczas surfowania po internecie.
2025-02-15
Br*****
en Fordrake Review said it best. It was a good extension for years. But now Norton wants you to download another extension so that you can use them as your default browser search engine. Sorry Norton, no one beats Google search. I uninstalled this extension and installed Bitdefender TrafficLight. It does the exact same thing that Norton Safe Web use to do. The funny thing is, if you go to Norton's site they give this long to do about nothing, saying, that they can't force Google Chrome to show the results (green check mark) on their browser. It worked last month but not this month. Rethinking my subscription options! Bitdefender TrafficLight works with green check mark and all.
2025-02-10
Ma*****
es Bloquea sitios que si son seguros, no permite agregar excepciones. Entorpece mas que ayuda
2024-12-29
Fo*****
en Used to be a good Extension, but since somethings are changing within Norton HQ, well now the Extension needs Safe Search to "function" which is doesn't even work properly with Safe Search. Sometimes it shows the rating of websites and sometimes it doesn't even with Safe Search installed, without it it simply shows nothing until you actually enter the website. Keeps sending many messages on top corner of the screen asking us to install more of their extensions to the point it becomes literally a cyber-harassment. Norton if you want us to use your extensions, make them good first... Safe Search is slow, doesn't give all the results it should, sometimes it crash web pages of it's own searches, Safe web doesn't show the rating on it at most of times... Why use something that simply doesn't work? Even their release of Norton 360 v24 was scuffed, the new version came full of bugs... it worked yes, but with a ton of weird bugs that made users wonder if they were still protected even. Almost as if they released a product that they didn't even try before giving it to their users... WE ARE YOUR USERS, YOUR CLIENTS, WE ARE NOT YOUR BETA-TESTERS NORTON... Honestly, I uninstalled it, then went to chrome security tab and turned ON the Enhanced Protection it's new version comes with. At least it doesn't harass me every 10 min. Norton, you're acting more and more just like the cyber-criminals you fight... what a shameful display
2024-12-21
mu*****
en doesnt work on google searches. i will change norton
2024-11-19
Ja*****
en I'd leave zero stars if I could now that Norton are insisting this extension will only work if use their Search engine.
2024-11-17
XD*****
es Cumple; sin embargo, no deja de generar ventanas emergentes para que instales sus otra aplicaciones que no quieres, eso lo hace demasiado molesto, así que solo me quedó desinstalar la extensión.
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