Simpro Customer Portal Enhancements

Add additional functionality to the Simpro Customer Portal, including link directly to Job from the PPM Report

Simpro Customer Portal Enhancements - Improve functionality and customer experience

Simpro Customer Portal Enhancements is a Chrome extension that adds functionality to Simpro's Customer Portal. It enables easy access to job details and history, offers toggle visibility of descriptions, and provides advanced job type filtering. Improve your customer experience with this extension.

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Extension stats

By: Vision Reach

Users: 72

Version: 1.91 (Last updated: 2024-08-08)

Creation date: 2023-06-23

Risk impact: Moderate risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

tabs
activeTab
storage

Size: 257.02K

Email: al*****@visionreach.co.uk

Ranking

# 79,209 ▲ 491

Other rankings

#31173 in Workflow & Planning ▲ 49 #19 in reach keyword 3 #35 in customer keyword 5 ▼ 2

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

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This extension adds features to Simpro's Customer Portal, making up for missing functionality.

For example, when the customer is viewing their PPM report/dashboard, they are unable to see or link to the job easily. Currently they would need to copy the Job no and navigate to the job screen and search for the job to view the details. This extension will turn the job no into a link that instantly opens the Job Sheet for the customer.

Additionally, this extension will show the history of a failed asset; has a quote been raised, has a follow up job been created and scheduled.

There is also ability to toggle the visibility of the description box - by default descriptions are hidden on the job and quote screens, and can become visible/hidden by clicking on the job/quote line.

An additional 'Job Type' filter has been added in the Job screen, under Advanced. This quickly filters between Proactive and Reactive jobs.

Further functionality will be added in due course, but if you are looking to improve your customer experience, this extension is needed.

NOTE: This enhancement requires a subscription and licence key.