Group leads helps you convert new facebook group members into leads in your favorite email marketing software.
Total ratings
4.43
(Rating count:
137)
Review summary
Pros
- Excellent customer service with responsive and helpful support staff.
- Time-saving features for managing Facebook group leads.
- Easy integration with CRMs and email responders.
- User-friendly initial setup and troubleshooting support.
Cons
- Difficulties with canceling subscriptions.
- Technical issues and software crashes reported by multiple users.
- Lack of timely customer support responses.
- Problems with specific functions like sending welcome messages to new members.
Most mentioned
- Customer service and support
- Cancellation issues
- Technical problems
- Time-saving capabilities
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Recent reviews
Recent rating average:
3.00
All time rating average:
4.43
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-11-11 | David Gass | en | I use group leads to collect email addresses when members join my FB group. This has been a fantastic way to build a thriving email list on auto-pilot. Their plans are affordable, and their IT/customer service team is EXTREMELY helpful and readily available. | |
2024-11-06 | Making Tracks Road Trips | en | JD & Sneha worked together to solve a tech issue we had, they were very responsive and patient as we had a zoom call to figure it out. GroupLeads is a very useful tool for managing large Facebook groups. | |
2024-11-05 | Jenna Soard | en | We just started to use this product to collect the data for our new Facebook group so far everything has been good. It took about 4 hours to admit more then 3,500 members and it only took that long because of the Facebook parameters and not wanting to be blocked. Other then that, the team is very responsive and helped me with everything I needed help with. | |
2024-11-04 | Muhammad Fazlul Haque | en | “Essential Tool for Facebook Group Managers!” Group Leads has made it so much easier to manage leads from my Facebook group. It captures member info automatically and sends it to my CRM seamlessly. Saves tons of time—highly recommended for anyone growing a community! | |
2024-07-05 | TAN KIET LUU | en | Cheating. Can't find place that i can cancle my trial plan. | |
2024-06-26 | Anna Tenne | en | I absolutely LOVE this extension!!! I've used others with so many glitches, and this one has been such smooth sailing in comparison! Also, I had trouble (user error), linking Group Leads to my Email Responder, and not only did they super easily set up a tech call straight away (mind blown they even offer this), but they solved it so quickly and easily! I'm honestly so impressed with the customer service, I'm now a raving fan! I've had so many problems with customer service from other companies, that this one has been a breath of fresh air! THANK YOU! I now have a super easy, automated set up for my group and emails now too wooooooo!!!! Best extension ever!! | |
2023-10-12 | Debbie Saxton | I have hated using this. It isn't user friendly in any way. It has crashed so many times and I ahve wasted hours resetting it. I've finally given up and have currently spend 2 days backwards and forwards trying to cancel. It's too hard and I just want out! I'd like my money back ideally. Would never recommend to anyone! | ||
2023-10-12 | Debbie Saxton | en | I have hated using this. It isn't user friendly in any way. It has crashed so many times and I ahve wasted hours resetting it. I've finally given up and have currently spend 2 days backwards and forwards trying to cancel. It's too hard and I just want out! I'd like my money back ideally. Would never recommend to anyone! | |
2023-05-07 | Jess Sandford | This extension has no way for you to cancel your subscription. | ||
2023-05-07 | Jess Sandford | en | This extension has no way for you to cancel your subscription. |
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