Group leads helps you convert new facebook group members into leads in your favorite email marketing software.
Total ratings
4.44
(Rating count:
140)
Review summary
Pros
- Excellent customer service and support team available via Zoom calls
- Effective at collecting email addresses from Facebook group members
- User-friendly interface with features that save time
- Affordable plans for users
- Seamless integration with CRMs
Cons
- Difficulties in canceling subscriptions
- Frequent technical issues and crashes
- Lack of prompt customer support in some cases
- Problems with specific features not functioning as expected
- User-interface challenges reported by multiple users
Most mentioned
- Outstanding customer service
- Technical issues and crashes
- Difficulty canceling subscription
- Effective email collection and automation
- User-unfriendly design noted by some users
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User reviews
Recent rating average:
3.80
All time rating average:
4.44
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-11-27 | Danielle Plummer | en | After not understanding how to correctly set up Groupleads with FB and my CRM, Kit, I set a Zoom appt with customer service. Sneha, the rep, got it set up in the blink of an eye. She was an absolute delight to work with and saved me much frustration. I'm so excited to grow my group and send out my newsletters now. Thank you for adding this help feature! | |
2024-11-22 | Alfabeta Taaltips | en | Today I received help of 2 wonderful Group Leads workers. Sneha en Shekhar, thank you so much for solving the problem I had. Now everything works smoothly again. (Only the issue with the tag in the welcome post is pending. Hope to solve that soon also.) Give my regards to Jamiu. My name is Mieke Winnubst. | |
2024-11-11 | David Gass | en | I use group leads to collect email addresses when members join my FB group. This has been a fantastic way to build a thriving email list on auto-pilot. Their plans are affordable, and their IT/customer service team is EXTREMELY helpful and readily available. | |
2024-11-06 | Making Tracks Road Trips | en | JD & Sneha worked together to solve a tech issue we had, they were very responsive and patient as we had a zoom call to figure it out. GroupLeads is a very useful tool for managing large Facebook groups. | |
2024-11-05 | Jenna Soard | en | We just started to use this product to collect the data for our new Facebook group so far everything has been good. It took about 4 hours to admit more then 3,500 members and it only took that long because of the Facebook parameters and not wanting to be blocked. Other then that, the team is very responsive and helped me with everything I needed help with. | |
2024-11-04 | Muhammad Fazlul Haque | en | “Essential Tool for Facebook Group Managers!” Group Leads has made it so much easier to manage leads from my Facebook group. It captures member info automatically and sends it to my CRM seamlessly. Saves tons of time—highly recommended for anyone growing a community! | |
2024-07-05 | TAN KIET LUU | en | Cheating. Can't find place that i can cancle my trial plan. | |
2024-06-26 | Anna Tenne | en | I absolutely LOVE this extension!!! I've used others with so many glitches, and this one has been such smooth sailing in comparison! Also, I had trouble (user error), linking Group Leads to my Email Responder, and not only did they super easily set up a tech call straight away (mind blown they even offer this), but they solved it so quickly and easily! I'm honestly so impressed with the customer service, I'm now a raving fan! I've had so many problems with customer service from other companies, that this one has been a breath of fresh air! THANK YOU! I now have a super easy, automated set up for my group and emails now too wooooooo!!!! Best extension ever!! | |
2023-10-12 | Debbie Saxton | I have hated using this. It isn't user friendly in any way. It has crashed so many times and I ahve wasted hours resetting it. I've finally given up and have currently spend 2 days backwards and forwards trying to cancel. It's too hard and I just want out! I'd like my money back ideally. Would never recommend to anyone! | ||
2023-10-12 | Debbie Saxton | en | I have hated using this. It isn't user friendly in any way. It has crashed so many times and I ahve wasted hours resetting it. I've finally given up and have currently spend 2 days backwards and forwards trying to cancel. It's too hard and I just want out! I'd like my money back ideally. Would never recommend to anyone! |
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