Salesloft Connect enables users to more easily track communication and add people to workflows using their CRM and Gmail.
Total ratings
1.94
(Rating count:
69)
Review summary
Pros
- Customer service is responsive and helpful in resolving issues.
- Some users report that the extension works fine after updates.
- Helpful team met with users personally to understand and fix issues.
Cons
- Frequently disconnects or fails to stay connected.
- Issues with sending emails and connecting to Salesforce.
- Update notifications persist and can block access to other functions.
- Extension randomly deletes itself or disappears from Gmail.
- Performance issues, including slow loading times and editing problems.
Most mentioned
- Update notification issues.
- Connectivity problems with Salesforce.
- Bugs and performance issues affecting usability.
- Customer service responsiveness.
- Functionality inconsistency after updates.
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User reviews
Recent rating average:
1.80
All time rating average:
1.94
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-12-10 | Will Bland | en | The tool is outdated, nothing works and support send lazy answers to problems that occur. There are better tools out there. | |
2024-11-27 | Madeleine Bauer | |||
2024-11-26 | Jonathan Barthel | en | Randomly deletes itself, sometimes multiple times a day. Often fails to stay connected or turned on. Poor excuse for an extension. | |
2024-11-21 | Chris Abbs | |||
2024-11-18 | Thomas Walker | en | Salesloft has been annoying in implementation and consistent in usage issues | |
2024-11-07 | Ryan Fergen | en | Impossible to download, impossible to consistently connect to salesforce. Simply does not do what it is supposed to do. Can't easily speak to a human when it doesn't work. | |
2024-11-07 | Maximilian Kopp | en | one of the worst updates I've ever wittnessed in a software. should bring back the old "legacy version" as that still worked until this week. | |
2024-11-06 | Robbie Murray | en | Update: the fellas at Salesloft jumped on a call with me at very short notice and sorted this issue out. Great customer service. It is now working. The new version - v1.3.14 - is not working. I have done every trick in the book and I am still not able to send emails from Gmail and have them tracked by Salesloft. Please address this ASAP. | |
2024-11-06 | Jackson Gallo | en | Sometimes the product is pretty buggy, but the team is very nice and helpful and met with me personally to fix but more importantly understand 'why' something was happening to fix for others. Thanks guys | |
2024-11-06 | Garrett Brooks | en | It consistently lets me down, tons of issues connecting with Sales force |
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