Mulberry | Shopping Protection

Mulberry | Shopping Protection

Free product protection for everything you buy online

Total ratings for Mulberry | Shopping Protection
4.57 (Rating count: 97)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy and convenient to use
  • Provides warranty protection for products, including accidental damage and surges
  • Offers peace of mind with extended coverage past manufacturer's warranty
Cons
  • Some users report customer service issues and lack of response to inquiries
  • Misrepresentation and confusion over the extent of coverage
  • The extension can slow down the browser and cause intrusive pop-ups
Most mentioned
  • Customer service responses can be vague and unhelpful
  • Value of coverage may be less than expected
  • Extension notifies users of protection availability, influencing purchasing decisions
See reviews for Mulberry | Shopping Protection on Chrome Web Store
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Recent reviews for Mulberry | Shopping Protection
Recent rating average: 3.40
All time rating average: 4.57
Upgrade to see all 100 reviews
Rating filters
5 star
80% (80)
4 star
9% (9)
3 star
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2 star
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1 star
6% (6)
Date Author Rating Lang Comment
2024-01-31
Jasper Palfree
Jasper Palfree
en This is a SCAM. I don't understand what other people who wrote positive reviews have gotten out of this. Mulberry misrepresented the laptop warranty I bought, thinking it would cover the $2000 laptop in full. When it broke, they said it was only covered for $180. I wrote them asking for clarification. And like many MANY others looking for support, I got NO response. I never would have bought, and placed my trust in, a plan that only covered 10% of the cost of my laptop.
2023-12-06
katy tw
katy tw
en Just wondering if anyone has filed a claim. I purchased the Mulberry protection for $9.99/month and it lets you add on your purchases as you buy them, even allowing for purchases I made a few months ago. When I went to install the extension, chrome popped up with "this extension can read all your information and change all your data." So I forwent the extension and will just add them manually on the Mulberrry dashboard. Again, has anyone made a claim? Please post :-)
2023-05-10
John Carey
John Carey
worst extension ever. slowed down my browser speed and it won't leave me alone when trying to buy something online - too many pop ups.
2023-04-29
Otter Black
Otter Black
Um what happened to the free 1 year warranty?! Mad sus
2022-10-24
Awesome Top 5/5
Awesome Top 5/5
Easy and convenient extension
2022-10-21
Hayley Beddes
Hayley Beddes
Easy extension to use and easy lookup on coverage options. I love not having to search for comparisions on insurance for my bigger purchases.
2022-09-30
Milo Wood
Milo Wood
Awesome extention, great job :D love it
2022-09-29
Kevin Elliott
Kevin Elliott
I have had items covered by this, but I have had it pop up as available, which helped me to make the decision to purchase an item, only for Mulberry to decide after my purchase that they changed their mind about covering it. That might be ok, if they could explain their rules so a customer can understand. Was it the website that was not covered, or was it something about the specs of the prduct (a tablet) but when you chat with customer service they give canned cut and paste responses and never directly answer a question so a customer just has to guess how to be a customer.
2022-09-29
George “Kevin” Elliott
George “Kevin” Elliott
en I have had items covered by this, but I have had it pop up as available, which helped me to make the decision to purchase an item, only for Mulberry to decide after my purchase that they changed their mind about covering it. That might be ok, if they could explain their rules so a customer can understand. Was it the website that was not covered, or was it something about the specs of the prduct (a tablet) but when you chat with customer service they give canned cut and paste responses and never directly answer a question so a customer just has to guess how to be a customer.
2022-09-29
Gregory Short
Gregory Short
Where else can you get free warranty on a new product?
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