Free product protection for everything you buy online
Total ratings
4.57
(Rating count:
97)
Review summary
Pros
- Easy to use and convenient for managing coverage options.
- It provides a way to protect purchases, offering a sense of warranty security.
- Allows adding purchases retroactively and has a handy dashboard.
Cons
- Poor customer service with unhelpful, generic responses.
- Inconsistency in coverage, where items may not be covered after purchase.
- Extension slows down browser performance and is intrusive with pop-ups.
Most mentioned
- Issues with customer support and lack of clear communication about coverage.
- Problems with extension slowing down the browser.
- Doubts about the reliability and trustworthiness of the warranty offered.
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User reviews
Recent rating average:
3.20
All time rating average:
4.57
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-01-31 | Jasper Palfree | en | This is a SCAM. I don't understand what other people who wrote positive reviews have gotten out of this. Mulberry misrepresented the laptop warranty I bought, thinking it would cover the $2000 laptop in full. When it broke, they said it was only covered for $180. I wrote them asking for clarification. And like many MANY others looking for support, I got NO response. I never would have bought, and placed my trust in, a plan that only covered 10% of the cost of my laptop. | |
2023-12-06 | katy tw | en | Just wondering if anyone has filed a claim. I purchased the Mulberry protection for $9.99/month and it lets you add on your purchases as you buy them, even allowing for purchases I made a few months ago. When I went to install the extension, chrome popped up with "this extension can read all your information and change all your data." So I forwent the extension and will just add them manually on the Mulberrry dashboard. Again, has anyone made a claim? Please post :-) | |
2023-05-10 | John Carey | worst extension ever. slowed down my browser speed and it won't leave me alone when trying to buy something online - too many pop ups. | ||
2023-05-10 | John Carey | en | worst extension ever. slowed down my browser speed and it won't leave me alone when trying to buy something online - too many pop ups. | |
2023-04-29 | Otter Black | Um what happened to the free 1 year warranty?! Mad sus | ||
2023-04-29 | Otter Black | en | Um what happened to the free 1 year warranty?! Mad sus | |
2022-10-24 | Awesome Top 5/5 | Easy and convenient extension | ||
2022-10-24 | Awesome Top 5/5 | en | Easy and convenient extension | |
2022-10-21 | Hayley Beddes | Easy extension to use and easy lookup on coverage options. I love not having to search for comparisions on insurance for my bigger purchases. | ||
2022-10-21 | Hayley Beddes | en | Easy extension to use and easy lookup on coverage options. I love not having to search for comparisions on insurance for my bigger purchases. |
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