Start creating, sending, and tracking responsive HTML email templates from your Gmail inbox.
Total ratings
4.19
(Rating count:
287)
Review summary
Pros
- Useful tool for email tracking
- Easy installation and usage
- Valuable for sales and monitoring team activity
- Helpful in business correspondence
Cons
- Poor customer support
- Inaccurate tracking data
- Extension issues - disappearing Mail Merge button, blocked access, installation trouble
- Lack of mobile notifications
Most mentioned
- Unreliable email and click tracking
- Instability of the extension (disappearing buttons, login issues)
- Poor customer service
- Usefulness of email tracking for various purposes
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User reviews
Recent rating average:
1.50
All time rating average:
4.19
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2022-09-05 | Francis Hoff | everything is hidden behind paywalls, can't even access the templates during the trial. | ||
2022-09-05 | Francis Hoffmeister | en | everything is hidden behind paywalls, can't even access the templates during the trial. | |
2020-12-13 | Dadasaheb Bongarde | Awesome working good | ||
2020-11-17 | Mark Harrison | Terrible customer support, link ticks in compose email come and go, unreliable as opens can appear as link clicks and vice versa. Would not recommend. | ||
2020-09-10 | Steven Jewels | NO CUSTOMER SUPPORT!!!!!!!! Have tried 6 times to get help... NOTHING! Sad when you are paying for something and don't get what you're promised. Do yourself a favor and purchase another app. | ||
2020-08-25 | Sankalp Sharma | How can you expect user allowing you to send email on their behalf? I wont suggest anyone to use this | ||
2020-02-23 | Frank R | App no longer works on Gmail This is the email I received from Google and on 2/22/2020 the app stopped working!! Beginning February 18, 2020, the following app will no longer have access to your Gmail data: ContactMonkey Google has always worked to design our tools and services with security at their core. Last year, we proactively updated the Google User Data Policy to better protect Gmail users. As part of this policy, apps you granted access to your Google account that have not passed a required security assessment will no longer be able to access your Gmail data starting February 18, 2020. Without access to your Gmail data, this app may not work as intended. If you have any questions, please contact the developer of the app. You can also use the Security Checkup tool to view, manage, and remove any apps that you have given access to your Google Account. Thanks, The Google Accounts team I contacted ContactMonkey asking for a refund or pro-rated refund as I had just paid for another year of service. This is their response: Hi Frank, Thank you for your email. My apologies for the delay. Unfortunately, our chrome extension is temporarily being reviewed by Google and some users are experiencing difficulties. Some accounts have no mail merge button. Until the review is completed by Google we won't be back to full functionality for all customers. We are hoping this is sooner rather than later. We apologize for the inconvenience but unfortunately, this is out of our hands for the time being. Thank you for your understanding Best regards Best regards, Emma Customer Support Specialist I'd wait for a Google approval on this app before installing and paying for it! | ||
2020-01-24 | Scott Michael Vogelsang | Will not login from google mail. A redirect web page from gmail says the program is not approved for gmail login. Program will not run if not logged in. Useless. | ||
2019-04-16 | Mike Precure | Plugin for the console says "access blocked" but after deleting all chrome extensions except the contact monkey plugin its still not working. Support is non existant. There are some old cached pages to contact support but the scripts all generate errors. I suspect they ran out of venture capitol and the just quit. | ||
2019-04-17 | Mike | en | Plugin for the console says "access blocked" but after deleting all chrome extensions except the contact monkey plugin its still not working. Support is non existant. There are some old cached pages to contact support but the scripts all generate errors. I suspect they ran out of venture capitol and the just quit. |
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