JumpCloud Password Manager

Securely manage and share passwords & 2FA with your team

Total ratings

2.17 (Rating count: 30)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent bugs and instability in the extension and desktop app.
    • Password saving and auto-filling features do not work reliably.
    • Poor user experience compared to competitors like Bitwarden and 1Password.
    • Lack of proper support and responsiveness from the company.
    • UI issues, including aesthetic problems and confusing interactions.
    Most mentioned
    • Users frequently experience connection issues with the desktop app.
    • Many users report that the extension fails to function correctly.
    • The password manager has been described as a huge downgrade compared to alternatives.
    See reviews for JumpCloud Password Manager on Chrome Web Store
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    Recent reviews

    Recent rating average: 1.60
    All time rating average: 2.17
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    Rating filters

    5 star
    6% (2)
    4 star
    3% (1)
    3 star
    3% (1)
    2 star
    25% (8)
    1 star
    63% (20)
    Date Author Rating Lang Comment
    2024-11-19
    Matthew Finer
    en Doesn't function as intended, have the desktop app setup and I can't connect the extension. It's an absolute trainwreck of a program, total trash.
    2024-10-17
    Dragos Musteata
    en I gave another star to make it two stars like Adrian Muresan
    2024-10-17
    Adrian Mureșan
    en The only reason I gave two stars is that in my country when we offer flowers to the dead, they are given in even numbers.
    2024-10-15
    Mihai Dica
    en Every day feels like playing roulette to see if the extension works or not that day.
    2024-10-15
    Dragos Musteata
    en The worst performing extension in browser ever. I'd rather write passwords on a sheet of paper and write them by hand every time.
    2024-10-15
    Todor Baychev
    en guys, you have to fix this its bringing down my entire browser
    2024-09-12
    Dan Climasevschi
    en The brave browser extension cannot communicate with the desktop app. Also, terrible experience in other browsers where it does work.
    2024-08-16
    Hasan Javed
    en Unable to connect to desktop app since update. Not working.
    2024-08-09
    John Gawf
    en This is the worst software I've seen in 40 years. It taints the reputation of your main product. I'm completely disabled this morning due to an update.
    2024-05-25
    Joseph Guay
    en Need a way to support password or PIN. Let the administrator choose.
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