JumpCloud Password Manager

JumpCloud Password Manager

Securely manage and share passwords & 2FA with your team

Total ratings for JumpCloud Password Manager
2.45 (Rating count: 22)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Supports TOTP
  • Can save and manage passwords
Cons
  • Unstable popup dialog
  • Poor user experience
  • No system backup in the cloud
Most mentioned
  • Unstable popup dialog
  • Poor user experience
  • Lack of system backup
See reviews for JumpCloud Password Manager on Chrome Web Store
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Recent reviews for JumpCloud Password Manager
Recent rating average: 2.10
All time rating average: 2.45
Upgrade to see all 16 reviews
Rating filters
5 star
13% (2)
4 star
0%
3 star
0%
2 star
31% (5)
1 star
56% (9)
Date Author Rating Lang Comment
2024-05-22
Darian Keyes
Darian Keyes
2024-05-02
Donnchadh Mac Suibhne
Donnchadh Mac Suibhne
en Everytime I visit stackoverflow it gives me a "generate password" popup even though there is no password form on the page. There is no way to disable this popup in the settings.
2024-04-22
Kevin Christensen
Kevin Christensen
en Broken. The UI won't even open when you click on it. Always buggy to the point of breaking, like it's doing right now. I'm a little surprised how much Jumpcloud doesn't care about it's customers or addressing these reviews and concerns on their product. What happened to QA?
2024-04-09
Rob Tooley
Rob Tooley
en I love JumpCloud and ALMOST everything they do. The Password Manager is the "Ford Pinto" of their product offerings. I'm using the free level, otherwise I wouldn't use it at all. At free, it's still too expensive. You have to work so hard to get your information and, in the instance of payment cards, once you get the card number, it closes, then you have to go hunt for it again to get the CVV, and if you forgot the expiration date, well, go through the pain again. It has potential, but right now it seriously fails to capitalize on the skills and abilities of the JumpCloud expertise and experience.
2024-03-27
Sean Phillips
Sean Phillips
en Overall JumpCloud has been very good with the notable exception of their password manager (PWM) application. Frankly the experience with PWM has been ridden with bugs and software that simply does not work well. For example, sharing credentials to groups often fails to work, password updates don't sync between devices, the app crashes frequently, etc.. JumpCloud clearly brought this product to market too early IMO and needs to revisit this decision and make this product work much better. Coming from BitWarden, this was a huge downgrade.
2024-03-13
Edwin Mauricio Herrera
Edwin Mauricio Herrera
2024-02-23
Rodney M
Rodney M
en This was updated and it sucks now. Luckily the Desktop app is still the old version. Now all the icons are the same color so it's more of an indistinguishable mess, if i opened it before it was able to know what page i was on and show me the possible login info for that page, now i have to look for it when i open it since it just shows me all the passwords i have saved. Both design and functionality updates made this worse, essentially they decided, if it ain't broke we'll break it.
2024-02-03
Joseph Guay
Joseph Guay
2024-01-15
Anton Neznamov
Anton Neznamov
en I hate JumpCloud pass manager. But the company saving money. I hate it, hate it, hate it.
2023-11-19
Stephen Leahey
Stephen Leahey
en Avid Jumpcloud fan. Switched because of the lastpass breach. This, frankly, is terrible. Have been trying to work with support to resolve our issues, but they seem both reluctant to accept there are issues, and reluctant to proactively do anything about it. In short, the popup dialog that appears on the UN/Password fields is unstable (i.e., we have multiple users that have it flashing on and off, and are unable to click on it). The user experience in frankly a disaster. 100% of our team, disapprove of the app. We are considering moving to another platform now again, because Jumpcloud are not making progress in our view. Be very carful about backups, and having multiple clients installed. The way its designed, there is no backup copy of your passwords in the cloud. The system relies on you managing backups, and having multiple installations. If you dont have backups, and you loose a device, your passwords are gone.
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