Salesforce Inbox

Sell Smarter with Salesforce Inbox

Total ratings for Salesforce Inbox

3.17 (Rating count: 101)

Merlin

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Recent reviews for Salesforce Inbox

Recent rating average: 2.60

All time rating average: 3.17

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31% (13) 4 star

Date	Author	Rating	Lang	Comment
2021-03-10	Jemima Leela P S			Hi , Is this extesion expiring on 31st March 2021 ?
2020-12-13	Bryan Dobson			Works intermittently, app disappears for a few weeks then re-appears. Email opens lag for days so pointless. Avoid!
2020-07-30	Edwin Pardo			Easy to use to quickly actions like schedule a meeting options
2020-07-28	Bryce Young			Read receipts are inconvenient, as they are saved in a folder or label within your Gmail inbox, but not on the messages themselves, so if you are in an email thread and wondering whether someone read your email, you'd have to go into the folder, search for the email and see if there's a read receipt. Seems like a very basic function that they should get right. Mail merge is also more or less useless as a time-saver. You have to first use Salesforce to create a contact list, and a "template" (a draft) of your email before you can come into to Gmail. This is significantly more work than just copying and pasting the same email into different compositions and just switching out the addressee and relevant info, which is almost the slowest and most inefficient way to email multiple individuals the same message. Benefits: not much over the standard Salesforce plug-in. Looks neater and may pull in more information to your conversations, which is helpful. Being able to automatically log every email is helpful in one way, but also annoying in another, as I don't want all my emails to be logged to Salesforce, and choosing sharing settings for every email is no more of a time-saver than manually logging.
2020-02-06	Clayton Locke			Constantly disappears from Gmail; Forced to uninstall & reinstall multiple times per hour simply to keep this displayed in Gmail. Absolute abomination of a tool.
2020-01-25	Catalina Gorla			Barely any value-add when it works, but one too many times it prevents me from sending emails that I thought went through. Planning to leave salesforce altogether, just not enough value for small companies.
2019-08-26	Juan Montoya			After many attempts of getting it to connect, decided to uninstall. This is supposed to make prospecting easy, not suck up valuable time.
2019-06-07	Ryan Killoran			I love this extension so much. It's been a breeze to use, and the functionality is incredible. Please download it and try.
2019-06-03	Tim Johnson			Really disappointing - overly complicated, doesn't work well, wont let me add emails or contacts and requires ANOTHER salesforce plug in to manage calendar which then disables the gmail inbox plug in - ridiculous.
2019-03-19	A Google user			The latest release of SF Inbox is totally amazing! I can easily add call notes, emails and update oppty notes within my gmail plug-in of SF inbox.

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