What is Ginee Chat - Multi Messenger for all Channels?
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Ginee Chat is your go-to communication platform. The clear and intuitive navigation allows you to message all of your customers from different messaging channels in just one platform, creating an all-in-one chatting experience for both you and your customers. With a single messaging experience for all platforms, thus reducing the number of websites and apps needed to communicate with your customers.
Ginee Chat is currently integrated with more than a dozen e-Commerce platforms and Social Media, including: Marketplace: Shopee, Lazada, Tokopedia, Bukalapak, JD.ID
Here are our awesome features that will help you to increase your customer reply rate:
- Auto Reply: AI (Artificial Intelligence) powered auto chat replies. Online 24 hours a day, thus no chat will be missed.
- Quick Reply: Improve the efficiency of customer service replies with customizable templates, personalized just for your customers.
- Admin Performance Report: Easily monitor your admin performance.
- Instant Translation: Translate customer chats from various languages in just one click.
- Review Management: Intelligent management for reviews & ratings from various marketplaces.
- Role and Staff Management: Assign different role for different employee, with different messaging channel access.
Ginee Chat is available for multiple languages:
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Ginee Chat - Multi Messenger for all Channels requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
Ginee Chat - Multi Messenger for all Channels has earned a fairly good reputation and likely can be trusted.
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