AHT Calculator - Call Center Performance Tool
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Certainly! Here's a description for your AHT Calculator extension:
Title: AHT Calculator Description: A handy tool to compute Average Handling Time (AHT) for call centers.
Description: The AHT Calculator is a useful Chrome extension designed for call center professionals. It allows you to calculate the Average Handling Time (AHT) required to achieve specific performance targets. Simply input the necessary information, such as the current attainment, number of calls, and desired AHT attainment, and the extension will provide you with the target attainment and the corresponding number of calls needed to achieve it.
Key Features:
- Compute AHT: Easily calculate the target AHT to achieve desired performance goals.
- Flexible Inputs: Input the current attainment, number of calls, and desired AHT attainment for accurate results.
- Quick Results: Get instant feedback on the target attainment and number of calls required.
- Customizable: Personalize the extension with your desired icon and background color.
Whether you're aiming to improve your AHT metrics or optimize call center performance, the AHT Calculator extension is an indispensable tool in your arsenal. Simplify your calculations, set realistic goals, and track your progress towards achieving AHT targets.
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Risk impact
AHT Calculator does not require any sensitive permissions.
Risk likelihood
AHT Calculator has earned a good reputation and can be trusted.
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