# Zendesk Priority Highlights

> Highlight Zendesk tickets in Views based on priority

Canonical page: [https://chrome-stats.com/d/zendesk-priority-highlights](https://chrome-stats.com/d/zendesk-priority-highlights)

## Overview

- **ID:** `zendesk-priority-highlights`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Alex Culligan
- **Category:** other
- **Daily users:** 7
- **Rating:** 2.50 / 5 (2 ratings)
- **Version:** 1.2.6
- **Last updated:** 2019-07-21
- **First published:** 2019-07-05
- **Size:** 193 KB
- **Data as of:** 2026-09-09
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/zendesk-priority-highlights/)
- **Website:** [http://contact.alexculligan.com](http://contact.alexculligan.com/)
- **Privacy policy:** [https://addons.mozilla.org/firefox/addon/zendesk-priority-highlights/privacy/](https://addons.mozilla.org/firefox/addon/zendesk-priority-highlights/privacy/)

## Description

Zendesk Priority Highlights is a Firefox add-on that automatically highlights Zendesk tickets in Views based on priority. It allows users to easily identify tickets with Urgent, High, Normal, or Low priority by applying red, orange, yellow, or green highlighting respectively.

## Rankings

- #38,333 — Overall
- #78 — ticket
- #132 — highlighter

## Permissions and access

### Permissions

- `activeTab`
- `https://*.zendesk.com/agent/*`
- `storage`

### Content script matches

- `*.zendesk.com`

## Safety

- **Risk impact:** Moderate risk impact
- **Risk likelihood:** High risk likelihood

### Analysis details

- Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.
- This extension support email may not be valid

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

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Source: [Chrome-Stats](https://chrome-stats.com/d/zendesk-priority-highlights)