# Usersnap

> Send feedback and report bugs on any website with screenshots and annotations. Metadata (URL, screen size, browser version...) automatically attached. All directly in the browser. Install and collect feedback with Usersnap for free.

Canonical page: [https://chrome-stats.com/d/usersnap](https://chrome-stats.com/d/usersnap)

## Overview

- **ID:** `usersnap`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Usersnap
- **Category:** web-development,appearance
- **Daily users:** 62
- **Weekly downloads:** 1
- **Rating:** 5.00 / 5 (2 ratings)
- **Version:** 3.0.2
- **Last updated:** 2024-03-13
- **First published:** 2014-07-01
- **Size:** 1.17 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/usersnap/)
- **Website:** [https://help.usersnap.com/?utm\_source=referral&utm\_medium=firefox&utm\_campaign=firefox-addon](https://help.usersnap.com/?utm_source=referral&utm_medium=firefox&utm_campaign=firefox-addon)

## Description

Usersnap is a powerful Chrome extension that enables teams to send feedback and report bugs directly in the browser. Capture precise screenshots with annotations, and automatically attach essential metadata such as URL, browser version, screen size, and more to every report. It simplifies user acceptance testing and streamlines communication among digital product teams.

Trusted by major companies like Facebook, Microsoft, and Canva, Usersnap offers seamless integration with over 50 third-party services including Jira, Slack, Trello, Zendesk, and Asana. Key features include no-code installation, real-time collaboration with comments and labels, automatic console log error tracking, and a widget for easy customer feedback submission. Usersnap empowers teams to efficiently capture and resolve issues, enhancing product quality and user experience.

## Rankings

- #14,671 — Overall
- #48 — feedback

## Permissions and access

### Permissions

- `tabs`
- `activeTab`
- `storage`
- `*://*.usersnap.com/*`
- `*://usersnap.com/*`
- `identity`
- `<all_urls>`

### Content script matches

- `app.usersnap.com`

## Safety

- **Risk impact:** High risk impact
- **Risk likelihood:** Low risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension has low user count. Unpopular extensions may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

## Similar extensions and apps

- [Userback](https://chrome-stats.com/d/userback) — 89 users
- [Ybug - Visual feedback tool for websites](https://chrome-stats.com/d/ybug) — 16 users
- [QualityHive | Visual Website Feedback Tool](https://chrome-stats.com/d/qualityhive) — 3 users
- [Quality Hive | Visual Website Feedback Tool](https://chrome-stats.com/d/quality-hive)
- [Bugfrog.io](https://chrome-stats.com/d/bugfrog-io) — 1 users, 5.00 / 5
- [BugSmash: Fast Feedback, Zero Friction](https://chrome-stats.com/d/bugsmash-io) — 1 users
- [Marker.io: Visual bug reporting](https://chrome-stats.com/d/marker-screen-capture-tool) — 514 users, 3.27 / 5
- [Review Lens](https://chrome-stats.com/d/review-lens) — 1 users, 5.00 / 5
- [Spotter](https://chrome-stats.com/d/spottter)
- [Visual Debug - feedback collection tool](https://chrome-stats.com/d/visual-debug)
- [Test & Feedback](https://chrome-stats.com/d/test-feedback) — 1,503 users, 3.89 / 5
- [TinySnap (Production-ready Screenshot Tool)](https://chrome-stats.com/d/tinysnap-screenshot) — 59 users, 4.50 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/usersnap)
