# Userback

> Real time user feedback, collaboration and screen capture tool.

Canonical page: [https://chrome-stats.com/d/userback](https://chrome-stats.com/d/userback)

## Overview

- **ID:** `userback`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Userback
- **Category:** web-development,appearance,bookmarks
- **Daily users:** 83
- **Version:** 5.1.0
- **Last updated:** 2025-02-10
- **First published:** 2016-10-16
- **Size:** 7.34 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/userback/)
- **Website:** [https://www.userback.io](https://www.userback.io/)

## Description

Userback is a powerful browser extension designed for product managers, designers, and developers to revolutionize their feedback process with no-code capture. Easily submit feedback by taking annotated screenshots or recording videos directly on any website or web app. Collaborate with your team by inviting members to your projects and connect Userback seamlessly with popular project management tools like Jira, Slack, and GitHub. Key benefits include reducing bug report management time by 42%, speeding time to resolution 10X versus traditional methods, and creating a streamlined, centralized feedback workflow. Features such as lightning-fast screenshots, video recording, annotation tools, detailed feedback management, console logs, metadata capture, and a customizable widget make Userback an essential tool for software teams worldwide.

Join over 20,000 software teams in 105 countries who use Userback to accelerate feedback to improvements. Start your free 14-day trial today at www.userback.io and transform the way you collect and act on user feedback.

## Rankings

- #12,674 — Overall
- #41 — feedback
- #101 — spreadsheet
- #166 — invite
- #176 — benefit
- #235 — console

## Permissions and access

### Permissions

- `notifications`
- `storage`
- `unlimitedStorage`
- `activeTab`
- `tabs`
- `contextMenus`
- `<all_urls>`

### Content script matches

- `<all_urls>`
- `*.app.userback.io`
- `app.userback.io`

## Safety

- **Risk impact:** High risk impact
- **Risk likelihood:** Moderate risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension has low user count. Unpopular extensions may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

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- [Full Page Screen Capture & Visual Feedback](https://chrome-stats.com/d/fullpage-screen-capture-plerdy) — 1,483 users, 3.19 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/userback)