EU Exit: ID Document Check

Name: EU Exit: ID Document Check
Rating: 4.428571 (10601 reviews)
Author: UK Visas and Immigration

Confirm your identity for your EU settlement application

Install

The EU Exit: ID Document Check Chrome extension simplifies confirming your identity as part of your EU Settlement Scheme application. This secure app lets eligible users verify their identity online, avoiding the need to send physical documents by post.

Designed for UK residents who are EEA or Swiss nationals, or their family members with biometric residence cards, the extension guides you through capturing your ID document and facial scan using your device. It ensures your personal information stays protected, not storing any data post-verification. Compatible primarily with Android 12+, it offers a safe and accessible way to complete this essential step in your digital status application.

By:: UK Visas and Immigration
Downloads:: 2,962,309+ 2.01K
Rating:: 4.43

(10,601) 8 new ratings
Version:: (Last updated: 2025-04-11)
Email:: se*****@homeoffice.gov.uk
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 14 hours ago

Ranking

# 30,883 ▼ 49

User reviews

Users find the EU Exit: ID Document Check app useful for digital settled status applications, appreciating the convenience over in-person processes. However, many face repeated difficulties scanning passport NFC chips due to poor guidance and technical glitches. The app often crashes or freezes, and progress cannot be saved or reviewed, forcing repeated application attempts with limited retries. Support services are overburdened, leaving users frustrated. Overall, the app works well when the scanning succeeds but requires significant improvements in stability, user instructions, and support.

Pros

Enables digital submission of settled status applications without the need to visit offices or post documents, saving time.
Works well once the passport NFC chip is successfully scanned.
Appreciated for leveraging technology like NFC to streamline government processes.
Generally straightforward to navigate for users after overcoming initial challenges.
Email confirmation process is simple once the app functions properly.

Cons

Passport NFC scanning is problematic for many users, with unclear instructions and frequent failures.
App frequently crashes or freezes, requiring restarts and causing user frustration.
Limited scanning attempts (only three per 24 hours) lead to delays when scans fail unexpectedly.
The app lacks features to save progress, review status, or edit submitted applications, causing users to restart processes.
Helpline has long queue times and provides insufficient resolution to app issues.

Recent reviews

My wife wants to apply for settled status as a family member. The only way to prove her identity is by using her identity card. However, all the residence cards have expired after the system became digital. In the app, she is not authorised to use her passport as her identity document because she is not from de UE. The app needs to be updated!