EU Exit: ID Document Check

Name: EU Exit: ID Document Check
Rating: 4.428571 (10625 reviews)
Author: UK Visas and Immigration

Confirm your identity for your EU settlement application

Install Compare

The EU Exit: ID Document Check Chrome extension simplifies confirming your identity online as part of your EU Settlement Scheme application. Designed for EEA or Swiss nationals residing in the UK, or their family members, this secure app eliminates the need to mail your identity documents. Users take photos of their ID document and a facial scan to verify their identity digitally.

This user-friendly extension supports biometric document scanning and provides clear guidance on eligibility and required materials. It ensures privacy by not storing personal data after use and is optimized for the latest Android versions. Accessibility features are also supported, making it an essential tool for streamlining your UK residency application process efficiently and safely.

Government Privacy & Security Productivity

By:: UK Visas and Immigration
Downloads:: 2,968,457+ 2.65K
Rating:: 4.43

(10,625) 9 new ratings
Version:: 0 Last updated: 2025-04-11
Email:: se*****@homeoffice.gov.uk
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 30,827 ▲ 35

User reviews

Users find the EU Exit: ID Document Check app useful for digital settled status applications, appreciating the convenience over in-person processes. However, many face repeated difficulties scanning passport NFC chips due to poor guidance and technical glitches. The app often crashes or freezes, and progress cannot be saved or reviewed, forcing repeated application attempts with limited retries. Support services are overburdened, leaving users frustrated. Overall, the app works well when the scanning succeeds but requires significant improvements in stability, user instructions, and support.

Pros

Enables digital submission of settled status applications without the need to visit offices or post documents, saving time.
Works well once the passport NFC chip is successfully scanned.
Appreciated for leveraging technology like NFC to streamline government processes.
Generally straightforward to navigate for users after overcoming initial challenges.
Email confirmation process is simple once the app functions properly.

Cons

Passport NFC scanning is problematic for many users, with unclear instructions and frequent failures.
App frequently crashes or freezes, requiring restarts and causing user frustration.
Limited scanning attempts (only three per 24 hours) lead to delays when scans fail unexpectedly.
The app lacks features to save progress, review status, or edit submitted applications, causing users to restart processes.
Helpline has long queue times and provides insufficient resolution to app issues.

Recent reviews

My wife wants to apply for settled status as a family member. The only way to prove her identity is by using her identity card. However, all the residence cards have expired after the system became digital. In the app, she is not authorised to use her passport as her identity document because she is not from de UE. The app needs to be updated!