# Tesco Mobile

> Companion app for Tesco Mobile Pay monthly or Pay as you go customers

Canonical page: [https://chrome-stats.com/d/uk.co.tescomobile.android](https://chrome-stats.com/d/uk.co.tescomobile.android)

## Overview

- **ID:** `uk.co.tescomobile.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Tesco Mobile UK
- **Category:** PRODUCTIVITY
- **Downloads:** 4,659,962
- **Rating:** 3.95 / 5 (72,540 ratings)
- **Last updated:** 2026-09-07
- **First published:** 2013-04-29
- **Publisher country:** GB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=uk.co.tescomobile.android)
- **Website:** [http://www.tescomobile.com](http://www.tescomobile.com/)
- **Privacy policy:** [http://www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy/](http://www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy/)

## Description

The Tesco Mobile app is designed as a companion for both pay monthly and pay as you go (PAYG) Essentials customers, providing convenient access to account management features anytime. Users can easily view and pay bills, monitor data, minutes and texts usage, top up balances, manage bundles, and explore upgrade options—all from their mobile device without needing to visit a store.

The app also integrates Tesco Clubcard details, allowing customers to redeem vouchers towards their bills and access Family Perks on pay monthly accounts. Customer support is available through secure in-app live chat daily, ensuring help is accessible whenever needed. This app is optimized specifically for current pay monthly and PAYG Essentials customers; users on older PAYG tariffs should look for the Rocket Pack and Triple Credit app.

## Rankings

- #25,435 — Overall

## Review summary

Most reviews focus on reliability issues and top-up problems. The majority report they cannot top up or encounter errors, along with login/access troubles, and occasional blank screens or crashes. Some features are missing or misbehaving, such as missing top-up reminders and problems with remembering card details, including when abroad. A minority do compliment Tesco's service, with mentions like excellent service and Tesco was very helpful. Overall, the app delivers frequent pain points for many users, with only a few positive service notes.

### Pros

- Excellent service
- Tesco was very helpful
- Some users felt the old app was easier to use

### Cons

- Top-up failures and errors (cannot top up, card payments fail)
- Login/account access problems and not remembering payment details
- App instability: blank screens, crashes, or stopping after install
- Missing or failing top-up reminders and other feature gaps
- Inability to top up abroad or manage bundles abroad

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Source: [Chrome-Stats](https://chrome-stats.com/d/uk.co.tescomobile.android)