# ScottishPower - Your Energy

> Submit readings, view usage & manage your energy with the ScottishPower App

Canonical page: [https://chrome-stats.com/d/uk.co.scottishpower](https://chrome-stats.com/d/uk.co.scottishpower)

## Overview

- **ID:** `uk.co.scottishpower`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ScottishPower
- **Category:** HOUSE\_AND\_HOME
- **Downloads:** 2,207,902
- **Rating:** 5.00 / 5 (97,438 ratings)
- **Last updated:** 2026-09-01
- **First published:** 2026-08-04
- **Publisher country:** GB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=uk.co.scottishpower)
- **Website:** [http://www.scottishpower.co.uk](http://www.scottishpower.co.uk/)
- **Privacy policy:** [http://www.scottishpower.co.uk/legal/privacy-policy](http://www.scottishpower.co.uk/legal/privacy-policy)

## Description

The ScottishPower App offers a comprehensive solution for managing your home energy effortlessly. With this app, you can submit gas and electricity meter readings, track your energy usage through detailed graphs, and manage your energy accounts with ease. It also allows you to change tariffs without exit fees, adjust your direct debit payments, and access energy-saving tips.

The app features a user-friendly home screen customized to highlight your most-used services and integrates smart home devices like the Honeywell Lyric Thermostat for seamless control. Supporting eco-friendly initiatives, it also helps users manage electric vehicles by providing information and nearby charging points. Additional benefits include instant access to customer support via in-app chat and the option to stay logged in for convenience. Download the free ScottishPower App to take control of your energy needs on the go.

## Rankings

- #42,415 — Overall

## Review summary

Users frequently complain about the ScottishPower app's unreliable login process that requires repeated email confirmation and often redirects to the browser. Many report inaccurate balances, payment errors, and unreliable smart meter readings, which hinder effective usage tracking. The app sometimes forces users back to the website, requiring multiple logins. While some find the app convenient for submitting meter readings, topping up meters, or adjusting direct debits, overall user experience is diminished by poor customer service and unresolved technical issues.

### Pros

- Easy to use for sending meter readings and viewing bills for some users
- Ability to switch contracts and adjust direct debit payments quickly
- Customer service phone support helpful in some cases
- Convenient app for topping up electric meters
- App is clear and easy to use when working properly

### Cons

- Login process is frustrating, requiring email link confirmation every time and redirecting to web browser
- App often shows incorrect balance and payment issues, including payments disappearing or being cancelled
- Energy usage data and smart meter readings are inaccurate or unreliable, with usage graphs being misleading or missing data like economy 7 rates
- App frequently redirects users to the website and requires repeated logins, causing a poor user experience
- Customer service and support are inadequate, with unresolved account access issues and poor response to complaints

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Source: [Chrome-Stats](https://chrome-stats.com/d/uk.co.scottishpower)