# LNER | Train Tickets & Times

> Plan your journey with up-to-date UK train times and buy cheap train tickets.

Canonical page: [https://chrome-stats.com/d/uk.co.icectoc.customer](https://chrome-stats.com/d/uk.co.icectoc.customer)

## Overview

- **ID:** `uk.co.icectoc.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** London North Eastern Railway Limited
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 1,473,997
- **Rating:** 4.75 / 5 (20,320 ratings)
- **Last updated:** 2026-09-15
- **First published:** 2020-08-10
- **Publisher country:** GB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=uk.co.icectoc.customer)
- **Website:** [https://www.lner.co.uk/](https://www.lner.co.uk/)
- **Privacy policy:** [https://www.lner.co.uk/footer/privacy-policy](https://www.lner.co.uk/footer/privacy-policy)

## Description

The LNER Train Tickets & Times Chrome extension brings the official LNER app experience to your browser. Plan journeys, check live UK train times, and buy cheap, no-fee tickets across Great Britain. Digital eTickets, one-click payments, seat selection, and Delay Repay simplify booking and travel. The app covers the East Coast Main Line with Azuma trains and key stations such as London King's Cross, York, Leeds, Newcastle, and Edinburgh Waverley.

Enhance trips with live travel updates, live journey calling points, and a Live Trains Hub to view routes. Features like Track a Train (up to three trains), autofill station suggestions, group discounts, season tickets, and family tickets help you save time and money. LNER Perks rewards (£5 free and 2% credit back) and refer-a-friend bonuses add extra value, while quick checkout keeps you moving.

## Rankings

- #54,517 — Overall

## Review summary

Overall the app is easy to use and generally improves ticketing, but persistent reliability problems, forced updates, and problematic external-ticket integration undermine the user experience. Accessing tickets and QR codes can be cumbersome, and inbox issues add frustration. Improvements in stability, offline access, and external-ticket handling are needed.

### Pros

- Easy to use
- Generally good and helpful
- Seat selection and ticket management works
- Good for ordering limited food options

### Cons

- Frequent crashes, errors, or unresponsiveness, including freezing during ticket purchase
- Forced updates or required updates that block access to tickets, especially offline
- Unreliable handling of externally bought tickets (Google Wallet/downloaded tickets) and not showing linked details like seat reservations
- Difficulty accessing tickets, inbox, and QR codes (extra taps and delays)

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Source: [Chrome-Stats](https://chrome-stats.com/d/uk.co.icectoc.customer)