# We.Code: Service Desk

> The software product is intended for internal and external service management.

Canonical page: [https://chrome-stats.com/d/ua.com.wecode.service\_desk](https://chrome-stats.com/d/ua.com.wecode.service_desk)

## Overview

- **ID:** `ua.com.wecode.service_desk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** We.Code
- **Category:** BUSINESS
- **Downloads:** 13
- **Last updated:** 2025-06-18
- **First published:** 2025-06-18
- **Publisher country:** UA
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ua.com.wecode.service_desk)
- **Website:** [https://wecode.com.ua](https://wecode.com.ua/)
- **Privacy policy:** [https://wecode.com.ua/ua/politika-konfidentsiynosti/](https://wecode.com.ua/ua/politika-konfidentsiynosti/)

## Description

The &quot;We.Code: Service Desk&quot; software product is intended for internal and external service management.<br>&quot;We.Code: Service Desk&quot; is an easy-to-use ITSM class tool that allows you to plan and distribute work requests, manage<br>load on performers, monitor compliance with SLA levels<br>categories of services, thereby improving the quality of these services.<br>With the product you can:<br>- Combine disparate communication channels.<br>- Organize a corporate service center.<br>- Improve the quality of IT services.<br>Functionality of the mobile app:<br>The We.Code: Service Desk app for Android provides your technical<br>professionals and end users instant access to essentials<br>support capabilities directly from their mobile devices. yours<br>employees can work with tasks, create and manage requests, monitor the status of execution from anywhere.<br>Functional capabilities of the back office:<br>- Maintaining a complete service object profile and interaction history.<br>- Management of types of services and connection of subcontractors.<br>- The operator&#39;s single desktop.<br>- Appeals management:<br>  * Automation of the business process from the receipt of the request to<br>closing.<br>  * Registration of the request, determination of priority and route,<br>providing a solution and receiving feedback.<br>  * Forming a task-order for executors (both internal and<br>external contracting organizations).<br>  * Sending letters about the need to complete the task.<br>- Integration with IP telephony:<br>  * The possibility of integration with the IP telephony service for fixing calls,<br>appeals and monitoring of the work of the IT service.

## Rankings

- #2,736,840 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/ua.com.wecode.service_desk)