# tawk.to

> Free live chat app that lets you monitor and chat with your website visitors.

Canonical page: [https://chrome-stats.com/d/to.tawk.android](https://chrome-stats.com/d/to.tawk.android)

## Overview

- **ID:** `to.tawk.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** tawk.to
- **Category:** BUSINESS
- **Downloads:** 1,518,606
- **Rating:** 3.81 / 5 (15,150 ratings)
- **Version:** 3.10.3-RELEASE
- **Last updated:** 2026-08-21
- **First published:** 2014-11-14
- **Publisher country:** US
- **Size:** 88 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=to.tawk.android)
- **Website:** [https://www.tawk.to](https://www.tawk.to/)
- **Privacy policy:** [https://www.tawk.to/privacy-policy/](https://www.tawk.to/privacy-policy/)

## Description

**tawk.to** is a powerful and free live chat application designed to help you monitor and communicate with visitors on your website effortlessly. It allows unlimited agents and supports adding these agents across multiple sites, enabling seamless visitor interaction without restrictions. Your chat history is stored indefinitely, ensuring you never lose valuable customer conversations.

Customize the chat widget's appearance and content, including position, color, icons, headers, text, and forms to match your brand. Utilize features like welcoming messages, chat rescues, triggers, shortcuts for quick replies, and pre-chat forms to capture necessary visitor contact details. The Android app extends functionality by enabling push notifications, visitor movement monitoring, agent communication, ticket management, and access to chat histories on the go.

With no hidden costs, advertisements, or spam, tawk.to is a truly free and reliable solution to boost engagement and customer support on your website.

## Rankings

- #53,447 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `to.tawk.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `to.tawk.android.permission.NOTIFICATION`

## Review summary

Overall, reviews are mixed. Users praise the app for being free and useful for business, especially on the go, but many report serious instability after updates, particularly with notifications and sending/replying. Media attachments frequently fail to load, and there are several usability and admin-control limitations (limited notification settings, group management). These recurring issues affect reliability, though the free, business-friendly nature and core functionality keep the app popular.

### Pros

- Free to use
- Helpful for business with 24/7 client support
- Useful for on-the-go usage
- Generally positive app with good reputation

### Cons

- Notifications frequently fail: no sound, vibrate-only, or missing alerts
- Bugs introduced after updates that hinder sending/replying and other core features
- Attachments and media often fail to load or display correctly
- Limited control over settings and admin features (notification customization, group/department management)
- Conversation management and basic UI bugs (cannot delete conversations, copy/paste issues, typing problems)

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- [ChatAndBot - customer support](https://chrome-stats.com/d/com.my.chatandbot) — 168 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/to.tawk.android)