# Aires Support

> IT support, one tap away. Chat or call a real engineer from the app.

Canonical page: [https://chrome-stats.com/d/th.co.technoway.aires.support](https://chrome-stats.com/d/th.co.technoway.aires.support)

## Overview

- **ID:** `th.co.technoway.aires.support`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Technoway .
- **Category:** BUSINESS
- **Version:** 1.5.5
- **Last updated:** 2026-07-25
- **First published:** 2026-07-09
- **Publisher country:** TH
- **Size:** 37 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=th.co.technoway.aires.support)
- **Website:** [https://support.aires.club](https://support.aires.club/)
- **Privacy policy:** [https://aires.club/privacy](https://aires.club/privacy)

## Description

Aires Support is IT support and helpdesk that lives in your pocket. Something broken? Open the app, raise a ticket, and talk to a real engineer — start a chat, or jump straight onto a voice or video call.<br><br>Built for companies with a whole team to support, and for individuals with a single stubborn laptop.<br><br>WHAT YOU GET<br>• Real engineers — chat with a person who can actually fix it. No bots, no ticket black hole.<br>• Call, don&#39;t type — escalate any conversation to a voice or video call with one tap when typing is too slow.<br>• Tickets that stay on track — every request is logged from the first message to the fix, with status and priority, so nothing gets lost.<br>• Teams or just you — company accounts cover your whole organization; individuals get the same help solo.<br>• Native calling — incoming calls ring like a real phone call, even when the app is closed.<br><br>HOW IT WORKS<br>Sign in, tap New ticket, and describe the problem. Open the conversation to chat with the support team — or start a voice or video call right from the ticket. Company owners can invite colleagues with a short join code so everyone&#39;s requests live in one shared workspace.<br><br>ABOUT PERMISSIONS<br>• Microphone — only used during in-app voice or video calls with a support agent.<br>• Camera — only used for video calls and to photograph an issue you&#39;re attaching to a ticket.<br>• Notifications — to alert you when an engineer replies or calls.<br>• Internet — to sync your tickets and connect calls.<br><br>Aires Support does not use your location.<br><br>Help is a tap away. Aires Support.

## Rankings

- #3,208,705 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.BILLING`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `th.co.technoway.aires.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/th.co.technoway.aires.support)